Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.

Business response:

Thanks for choosing to stay with us. We apologize for the maintenance issues you experienced, We have procedures in place to keep such mistakes from happening, and these procedures will be reviewed with our team to make sure they are being followed. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management 

Business response:

Jason, we appreciate you choosing to stay Extended Stay America. It's nice to know you liked our attentive service and you found us to be a good value. Your feedback is valuable, and we hope you will visit us again. Sincerely, Hotel Management 

Business response:

Pat, thank you for choosing us. We apologize for the issues you had in your room. Your feedback has been shared with the maintenance team for review and action. We hope to have an opportunity to make it up to you in the near future. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are delighted to know our ideal location was the highlight of your great stay. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for rating your experience. We regret to have missed the opportunity to provide you with a perfect stay. Please give us another chance to prove that we are committed to providing excellent guest experience. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management 

Business response:

Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Thanks for taking time to evaluate your stay at our hotel. Although you liked certain aspects of our hotel, we apologize for the inconvenience you had with regard to the shuttle service and are sorry that our breakfast offerings weren’t to your liking. Your feedback has been shared with the with the concerned individuals' in an effort to improve our service and facilities moving forward. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely... read more

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management