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Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
- Hotels
- Durham, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4919 S. Miami Blvd., Durham, NC, 27703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Tawanna, thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Business response:
Margaret, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
It is OK kind of Hotel.. front desk service was slow.. hotel was not so clean - overall ok if you have no other choice.
Business response:
Thank you for being our guest and sharing your review online. Although you were satisfied with our offerings, we apologize for your less than stellar stay. We are meeting with the housekeeping and front office teams to discuss this situation and reiterate the importance of impeccable customer service and attention to detail. We hope you consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
Business response:
Kebin, thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Clean and Comfortable This is one of my favorite hotels in the area. The rooms are clean, the beds are comfortable, and the shower is perfect! Great for the price too!
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your room and that you found us to be a good value! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Jody, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Great hotel, no employees on site at times I waited over 20 minutes to check in as there was no employee at the front desk. I used the phone provided and dialed a zero, which is what the instructions said. No one bothered coming to the desk. I called it three more times, then I ended up calling the Extended Stay America main reservation number and asked them to contact the property and find an employee to help me. It took another 18 minutes for them to find someone. By this time, there were now five people waiting for servic... read more
Business response:
Angela, thanks for choosing to stay at Extended Stay America. We are delighted to read you had a comfortable stay and impressed with your room. Your feedback is appreciated as it will help us improve our front desk service moving forward. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Short night stay for an early flight Room was very worn and floors and carpets were dirty and stained. Thermostat set at 83 and the room smelled unclean. Overall, not impressive or even nice.
Business response:
Thank you for your overnight stay. We are sorry for the cleanliness issues you had while here and we regret the inconvenience this caused. We are working with our housekeeping team to tighten procedures to ensure that we deliver a superb stay every time. Again, we apologize, and we hope the positive aspects of your stay will bring you back for experiencing a much better stay. Sincerely, Hotel Management
Spacious and great service The front desk clerks were professional and kind. When we got in the room we were excited because they gave us an Upgrade!!! They have a shuttle that goes to the airport and nearby places! It's close to everything. I really enjoyed our stay.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you liked our courteous service and your well-appointed room. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
How is Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. rated?
Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. has a 4.3 star rating with 1,412 reviews.
When is Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. open?
Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. is open now. It will close tomorrow at 12:00 a.m.