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Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
- Hotels
- Durham, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4919 S. Miami Blvd., Durham, NC, 27703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Kebin, thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Clean and Comfortable This is one of my favorite hotels in the area. The rooms are clean, the beds are comfortable, and the shower is perfect! Great for the price too!
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your room and that you found us to be a good value! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Jody, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Great hotel, no employees on site at times I waited over 20 minutes to check in as there was no employee at the front desk. I used the phone provided and dialed a zero, which is what the instructions said. No one bothered coming to the desk. I called it three more times, then I ended up calling the Extended Stay America main reservation number and asked them to contact the property and find an employee to help me. It took another 18 minutes for them to find someone. By this time, there were now five people waiting for servic... read more
Business response:
Angela, thanks for choosing to stay at Extended Stay America. We are delighted to read you had a comfortable stay and impressed with your room. Your feedback is appreciated as it will help us improve our front desk service moving forward. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Short night stay for an early flight Room was very worn and floors and carpets were dirty and stained. Thermostat set at 83 and the room smelled unclean. Overall, not impressive or even nice.
Business response:
Thank you for your overnight stay. We are sorry for the cleanliness issues you had while here and we regret the inconvenience this caused. We are working with our housekeeping team to tighten procedures to ensure that we deliver a superb stay every time. Again, we apologize, and we hope the positive aspects of your stay will bring you back for experiencing a much better stay. Sincerely, Hotel Management
Spacious and great service The front desk clerks were professional and kind. When we got in the room we were excited because they gave us an Upgrade!!! They have a shuttle that goes to the airport and nearby places! It's close to everything. I really enjoyed our stay.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you liked our courteous service and your well-appointed room. Thanks again for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Don’t touch peoples STUFF Still waiting for the manager to call me since we checked out on Wednesday. It seams they let people in your room to do work at it’s ok that they move your personal item and let you freak out thinking they were stolen.
Business response:
Keith, we are so sorry to learn about the incident you described in your review. We take the safety and security of our guests and their property very seriously and have discussed your feedback with our team. We encourage you to try us again in the near future. I am confident you will enjoy a better stay. Sincerely, Hotel Management
Business response:
Michael, thank you for being our guest. It is a pleasure knowing you had an overall pleasant stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity of welcoming you back soon. Sincerely, Hotel Management
Nice enough building and room, but could be cleaner. Not trying to be mean, but there were unpleasant odors throughout.
Business response:
Thank you for staying with us and for sharing your feedback. It is a pleasure knowing you had an overall pleasant stay. However, we apologize for the cleanliness issue had and regret the inconvenience caused. Your comments have been shared with the housekeeping team to prevent to ensure they inspect and clean the room thoroughly. We hope you will give us a chance to serve you better the next time you are in this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
How is Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. rated?
Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. has a 4.4 star rating with 1,597 reviews.
When is Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. open?
Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. is open now. It will close tomorrow at 12:00 a.m.