Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.

Business response:

Keith, we are so sorry to learn about the incident you described in your review. We take the safety and security of our guests and their property very seriously and have discussed your feedback with our team. We encourage you to try us again in the near future. I am confident you will enjoy a better stay. Sincerely, Hotel Management 

Business response:

Michael, thank you for being our guest. It is a pleasure knowing you had an overall pleasant stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity of welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for sharing your feedback. It is a pleasure knowing you had an overall pleasant stay. However, we apologize for the cleanliness issue had and regret the inconvenience caused. Your comments have been shared with the housekeeping team to prevent to ensure they inspect and clean the room thoroughly. We hope you will give us a chance to serve you better the next time you are in this area. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the wonderful feedback. We are thrilled to read to know you liked our spotless property and that you were benefited with everything we offer. Thanks once more, and we look forward to hosting you again when in the area. Sincerely, Hotel Management 

Business response:

Marcus, thanks so much for staying at Extended Stay America and for the feedback. We are glad to read were satisfied with everything we offer and that you had an enjoyable stay. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Lori, thanks for being our guest at Extended Stay America and for the feedback. It is a pleasure knowing our proximity to various places were up to your satisfaction and that we met your expectations. We look forward to being the hotel of your choice every time you are in the area. Sincerely, Hotel Management 

Business response:

Jerry, thank you for staying at Extended Stay America. We are glad to know you had an enjoyable stay and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management 

Business response:

Carmelo, thanks so much for the four-star rating of Extended Stay America. We are thrilled to see you loved everything we offer and that you had a wonderful stay. It was a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management 

Business response:

Ankita, thanks for reviewing our hotel. We want all of our guests to enjoy their stay, so we are sorry if any inconveniences were experienced while you were here. We hope you give us another opportunity to provide you with a much better experience. Sincerely, Hotel Management