Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.

Business response:

Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management 

Business response:

Jessica, thank you for taking the time to share your feedback. On behalf of our entire staff, we sincerely apologize for the service and maintenance issues you experienced. We will be taking action to make sure we are more consistent in providing the level of service you expect and deserve. We hope you will consider giving us another chance so we can restore your confidence in our hotel. Sincerely, Hotel Management 

Business response:

Shannon, thank you for being our guest. We are pleased you overall enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for your review. We apologize for the problem you experienced with our service. Your total satisfaction is our top priority and we regret the inconvenience this caused. We appreciate your patience and hope you will stay with us again for a more gratifying experience. Sincerely, Hotel Management 

Business response:

All of us at Extended Stay America appreciate your nice rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your review and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management 

Business response:

Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Mark, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Zach, thank you for being our guest. It is delightful to know you found us to be of fair price and that our location was convenient for your needs. However, we apologize for all the difficulties you encountered in your room. We assure you that the problem has been addressed with our maintenance team, and they are identifying and fixing this problem. Also, know all the kitchenware are kept at the front desk to ensure their cleanliness and are gladly delivered by our team to your suites. We’re sorry if front desk associates fa... read more