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Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
- Hotels
- Durham, NC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4919 S. Miami Blvd., Durham, NC, 27703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The front desk lady was super nice The front desk lady was super nice Clean room Everything you could possibly need - small kitchen area too. You could cook amy meal. Clean bed and bathroom too
Business response:
Tara, thanks for choosing Extended Stay America and for the feedback. We are delighted to read you were impressed with your well-equipped room and that you received an excellent service offered by our staff. Your compliments have been shared with the entire team for exceeding your expectations. It was a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management
Good deal Nice room and affordable staff members very nice and at your service
Business response:
Andrew, thank you for staying at Extended Stay America. We are glad to read you liked our courteous service and your comfortable room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
The guy at the front desk didn’t want to be there!
Business response:
Michael, we appreciate you choosing our hotel and for providing your review. It was good to know you were satisfied with our offerings, but we are sorry that we couldn't hit the mark of your expectations for a perfect stay. Your feedback will be shared with our team to improve our service going ahead. Please give us a chance to provide you a much better stay in the near future. Sincerely, Hotel Management
AN OK STAY NO ONE AT THE FRONT COUNTER-WHEN I CHECKED IN THEY MIXED UP MY ROOM NUMBER WITH SOMEONE ELSE AND THEN WANTED ME TO MOVE AFTER I HAD ALREADY TAKEN ALL OF MY BAGS IN THE ROOM! I ENDED UP NOT MOVING
Business response:
Thank you for choosing our hotel for your stay and for taking time to provide feedback. It was disappointing to read about the problems you experienced during check-in. Your comments will be shared with our team to prevent such incidents going forward. We hope you will give us another opportunity to be of service to you and regain your trust. Sincerely, Hotel Management
Free breakfast was weak...doesn't compete with Best Western Holiday Inn Express and Hampton Inn. Staff was pleasant but Desk didn't return my driver's license and tho it was my responsibility, they could have contacted me the night I checked in rather than me having to check with them the next AM...especially since I was flying the next day. The cost had value which is why we stayed...but I'd go to one of th others I mentioned if the cost was about equal.
Business response:
Thank you for your recent stay and comments. Please accept our apologies for the issue you experienced at our front desk. We have service training in place for our associates, so we're sorry this was not handled correctly. We are taking measures to ensure the complete satisfaction of our valued guests going forward. Thank you for your feedback, and we hope you will give us another chance to demonstrate the excellent service that should have been provided to you on this visit. Hotel Management
Wonderful place to stay Check in went smoothly my room nice and clean it had everything I needed
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Average hotel, wouldn’t recommend for long term This hotel is alright. I needed lodging for less than 12 hours, so I didn’t need anything fancy. I paid $70 a night, and I wouldn’t say it’s worth that. The hotel is a little dingy and overall run down. My room was a non smoking room but had a smoke scent to it. There was a big red stain on the carpet, the toilet paper roll was broken, the bed and pillows aren’t too comfy, and overall just didn’t feel clean or well kept. My check in experience was alright, although the front de... read more
Business response:
Kelsey, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, please accept our apology as well every assurance we will be working to address the concerns you outlined. We have shared your feedback with our entire team in an effort to improve our overall guest experience. We hope you will consider giving us another chance to make it up to you at a future date. Sincerely, Hotel Management
Need firm bed...will not find here. Bed was way too soft. Could not sleep. Room was noisy.
Business response:
Dan, thank you for your comments. We are happy your overall experience was enjoyable, but we are sorry you found the sofa bed uncomfortable. We do have a variety of room configurations which may be more suitable to your needs the next time you stay with us. We appreciate your feedback as we continually strive to meet the needs of every guest. We hope to see you again soon as our guest. Sincerely, Hotel Management
All around wonderful place to stay I have a wonderful stay at the extended stay hotel it's always clean and conveniently close to everything ..has a kitchen and utensils you can cook your own meals who wouldn't love that ! 😂😂
Business response:
Kiona, thank you for the great feedback! We were happy to read that our location worked well for you, and it's so nice to know you felt right at home in your spacious suite with the fully-equipped kitchen. Our entire team at Extended Stay America thanks you for staying with us and we hope you will come back soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Raleigh - RTP - 4919 Miami Blvd.
How is Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. rated?
Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. has a 4.3 star rating with 1,412 reviews.
When is Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. open?
Extended Stay America - Raleigh - RTP - 4919 Miami Blvd. is open now. It will close tomorrow at 12:00 a.m.