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Extended Stay America - Red Bank - Middletown
- Hotels
- Red Bank, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
329 Newman Springs Rd., Red Bank, NJ, 07701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was clean but common area was not kept clean. Food and dirt littered halls and stairs.
Business response:
Thank you for your review. Although you were overall satisfied with your visit, we are sorry for the cleanliness issues you encountered. Your concerns have been shared with our Housekeeping team in an effort to improve our service moving forward. We hope you will consider giving us one more chance so we can redeem ourselves. Sincerely, Hotel Management
Just OK Wifi was not very strong, beds were noisy, breakfast was not nothing great. Adequate for our needs but nothing special. Was clean and in a good location.
Business response:
Lyressa, we appreciate you choosing us and providing valuable feedback about your stay. Our goal is for each guest to leave completely satisfied, and we are sorry we did not meet this goal during your visit. We hope you will give us another opportunity to provide you with the outstanding experience you should always expect from us. Sincerely, Hotel Management
Business response:
Donna, thank you for being our guest. It is a pleasure knowing you had an overall pleasant stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity of welcoming you back soon. Sincerely, Hotel Management
Ok for a low cost option. Generally ok. Room 101 and the area over there has a weird smell; maybe thr river marsh nearby or a sewer plant.
Business response:
Our job is to provide a clean comfortable hotel experience to our guests. We apologize for the cleanliness issue you described from your stay. Thank you so much for bringing this to our attention so we can review this with our housekeeping team and ensure it doesn't happen again. We hope the positive aspects of your stay will bring you back when in the area. Sincerely, Hotel Management
Regular The pillows were a little uncomfortable which made it a little difficult to sleep but other than that, everything else was fine.
Business response:
Eric, many thanks for taking the time to review your stay. We are happy to know you liked the service offered by our staff and that you had overall nice stay. However, we are sorry for the issue you experienced and regret the inconvenience caused. Your concern has been shared with the concerned team members to improve our facilities moving forward. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Nice Hotel For A Quick Stay This hotel is not all glitz and glam so if that is what you are looking for this is not the place. We needed a room for one night while we attended a concert. It was a nice big room, clean, and even came with a small kitchen. There is a small lobby and they don't serve any meals from the hotel. You can however all down to the main desk to get things like a coffee maker, toaster, utensils, etc. for your kitchen if you plan on cooking. Overall we had a nice stay and for only $95 a night with free pa... read more
Business response:
Julianna, thank you for choosing Extended Stay America while here to attend a concert. We are delighted to know you liked the spaciousness of your well-appointed room and that you could make nice use of the kitchen to cook your own meals.Kindly note, note that, we have a full-size refrigerator with ice trays for guests’ convenience in every room and therefore, we do not have ice machines. It was a pleasure serving you, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Scott, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Great hotel for the price! I was very happy to find a very reasonably priced, pet-friendly hotel in this area, but honestly wasn’t expecting much from our stay. However, I was pleasantly surprised to find a clean, recently updated facility with great customer service too. The rooms were spacious and everything was clean and in good working order.
Business response:
Kurt, thanks for the review of Extended Stay America. We are pleased to know you liked our well-maintained property and that we were able to meet your expectations at a great price. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
nice place very clean and comfortable
Business response:
Phyllis, thank you for being our guest at Extended Stay America. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your nice rating. Please come back and see us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Red Bank - Middletown
How is Extended Stay America - Red Bank - Middletown rated?
Extended Stay America - Red Bank - Middletown has a 4.2 star rating with 1,320 reviews.
When is Extended Stay America - Red Bank - Middletown open?
Extended Stay America - Red Bank - Middletown is open now. It will close tomorrow at 12:00 a.m.