Extended Stay America - Red Bank - Middletown

Business response:

Thank you for being our guest at Extended Stay America. We are delighted to know you enjoyed the comfort of your room and that our location was perfect for your needs. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. We look forward to serving you again soon! Sincerely, Hotel Management 

Business response:

Alipio, thank you for the wonderful five-star rating of your stay at Extended Stay America. We are thrilled you had an excellent experience and that we met and exceeded all of your expectations. We would love to welcome you the next time your travels bring you to the area. Sincerely, Hotel Management 

Business response:

Joel, thank you for the wonderful five-star rating of your stay at Extended Stay America. We are thrilled that you had an excellent experience, and the next time your travels bring you to the area, we would welcome the opportunity to show you our exceptional service again. Sincerely, Hotel Management 

Business response:

Many thanks for sharing your 5-star review of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management 

Business response:

Kimberly, thank you for reviewing your experience at Extended Stay America. We are happy our hospitality got us such good comments and hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Hotel Management 

Business response:

Gomer, thank you for staying at Extended Stay America and for the feedback. We are delighted to read your overnight stay with us was an enjoyable one and that you liked the value we offer. We value your suggestion and hope to have the opportunity of welcoming you back soon. Sincerely, Hotel Management 

Business response:

Mary, thank you for being our guest. We're delighted your stay was mostly positive although we do apologize you were unhappy with our housekeeping services. While our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. If we did not communicate this properly at check-in, please accept our apologies. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these... read more

Business response:

Thank you for evaluating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with our room & service. We appreciate your business and hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management