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Extended Stay America - Red Bank - Middletown
- Hotels
- Red Bank, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
329 Newman Springs Rd., Red Bank, NJ, 07701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not good but not bad. Had trouble with the wifi. The receptionist told me I had to call there tech support. Cleaning people never came during the visit. I had to ask for towels. I had to ask for dishes and coffee pot, nothing is in the rooms.
Business response:
Chris, please accept my apology for not living up to your expectations during your visit. Our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, and we are happy to offer it to you at a minimal fee. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk. We will remind our front desk to communicate this more clearly going forward. Your concerns regarding the internet issues have been shared with my ... read more
One night pet stop Great visit. Needed a pet friendly place to stay one night. Clean room. I thought having the carpet tiles was a great idea. Carpet seemed very new- I guess easily replaced if needed. no smell in room. Not much of breakfast, but I did t care because we had our dog and were close to downtown RedBank.
Business response:
Patricia, thank you for including Extended Stay America - Red Bank - Middletown in your travel plans. It’s nice to know you liked your spotless room and that our pet-friendly feature and convenient location made your visit even more enjoyable. Thanks again for being our guest, and we hope to be your hotel of choice every time you visit our area. Sincerely, General Manager
Business response:
Glenda, thank you for taking the time to share your perfect rating. We appreciate you being our guest at Extended Stay America - Red Bank - Middletown and look forward to your return visit. Sincerely, General Manager
There was no breakfast. It's just a complementary coffe/te with a cereal bar.
Business response:
Thank you for choosing to stay at Extended Stay America - Red Bank - Middletown. We are glad to read your overall stay was comfortable, but we are sorry you were not happy with our complimentary grab-and-go breakfast. We will make note of your feedback as we plan any changes to this. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Nice rooms, but very basic Wi-Fi & Breakfast The rooms are great, well equipped, quiet. Air conditioning you can actually control. But they also advertise Wi-Fi and Breakfast included. Breakfast consists of two coffee pots and hot water in the lobby. You have your choice of plastic wrapped muffins (with more ingredients than a chemistry set and various oatmeal) -- take it back to your room. The Wi-Fi is slow, but they are happy to charge you more for better performance. I opted out. Seems a real shame. The rooms are very n... read more
Business response:
Thank you for choosing to stay at our hotel. Although you liked our convenient location, we are sorry for the issues you experienced with our internet service and that our breakfast offerings were not to your liking. I have shared your concerns with the concerned teams in an effort to improve our service and facilities moving forward. We invite you to come back and validate the changes we will be implementing and to experience the stay you expect and deserve. Sincerely, General Manager
Very Nice Hotel I stayed at this Extended Stay for almost a month. This is a very well run hotel The staff is amazing ! There's nothing they won't do to accommodate your stay. My only concern was they don't offer daily housekeeping, so if you're lazy like me, the trash can pile up.( but that's minor )There's a fridge, microwave and stove which is really helpful to do some basic cooking or to reheat leftovers. The rooms are well lit and the a/c kept things cool. I work in sales so the wireless and work desk really came in han... read more
Business response:
James, thank you for taking the time to write a review about your exceptional stay at Extended Stay America - Red Bank - Middletown. We are so delighted to read that you loved your well-equipped room, our internet service which served your business needs and convenient location as well. We pride ourselves on 100% guest satisfaction, so we are thrilled this was your experience. Your compliments will be shared with the team to let them know their efforts were noticed. We appreciate you recommending us to future travelers and l... read more
Average Pretty consistent with the other reviews...just average. It served its purpose for my wife and I in needing a place to stay for one night. Not bad but not great
Business response:
Mark, thank you for the review and for sharing your experience. We were glad to read that overall you and your wife had a nice experience, however, we will be using your comments to step up our game. We appreciate your business and hope you will be back to see us on your next trip to our area so that we can make it up to you. Sincerely, General Manager
Business response:
Kevin, we appreciate you taking the time to share your nice rating with fellow travelers online. Thank you for choosing us, and we hope to welcome you back to Extended Stay America - Red Bank - Middletown. Sincerely, General Manager
We were in the area for 2 days for a soccer tournament. Location is good, not too far from everything.
Business response:
Carrie, thank you for staying at Extended Stay America - Red Bank – Middletown. We are happy to know you enjoyed your trip while you were here to attend the soccer tournament and loved our location which was perfect for your visit. We hope to see you again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Red Bank - Middletown
How is Extended Stay America - Red Bank - Middletown rated?
Extended Stay America - Red Bank - Middletown has a 4.2 star rating with 1,246 reviews.
When is Extended Stay America - Red Bank - Middletown open?
Extended Stay America - Red Bank - Middletown is open now. It will close tomorrow at 12:00 a.m.