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Extended Stay America - Red Bank - Middletown
- Hotels
- Red Bank, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
329 Newman Springs Rd., Red Bank, NJ, 07701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
VERY basic. No room cleaning during 3 night stay. No coffee pot in room. Kitchen facilities available in room, however.
Business response:
Mary, thank you for being our guest. We're delighted your stay was mostly positive although we do apologize you were unhappy with our housekeeping services. While our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. If we did not communicate this properly at check-in, please accept our apologies. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these... read more
Good Experience Room was clean and staff were nice, wish their was more bed linen provided.
Business response:
Thank you for evaluating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with our room & service. We appreciate your business and hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
Business response:
Thank you for staying at Extended Stay America and for the review. We appreciate you had an enjoyable stay with us and that we were able to provide you everything up to your satisfaction. It was a pleasure hosting you, and we would love to serve you again when in the area. Sincerely, Hotel Management
Business response:
Christopher, thank you for having stayed with us at Extended Stay America. We are glad we met your expectations and that you were pleased with everything we offer. Thanks once more, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Clean, quiet, nice staff members....nothing spectacular but I would stay there again
Business response:
Thank you for staying at our hotel. We are happy you had a comfortable stay and that you liked our courteous associates. I’ll be sure to share your compliments with my staff, and we look forward to serving you better on your next visit. Sincerely, Hotel Management
Business response:
Thank you for your rating. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management
The smell of the hotel isn't good, it smelt like smoke in many areas, and very old and musky. The hotel is very outdated. The wifi is slow. The breakfast is definitely a "grab and go" - oatmeal and packaged muffins. The kitchen area in the rooms is very convenient, microwave and refrigerator is nice. The hotel employees were very nice and accommodating!
Business response:
Karen, thank you for being our guest. We are happy to know you liked the kitchen in your room and had a good time here. With that said, we’re sorry for the odor issues you experienced here. I have shared your feedback with my housekeeping team and will use it as a training tool to improve our performance moving forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of the Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, General Manager
Close to Red Bank The place is clean and comfortable enough. It's a 3 star hotel so do not expect anymore from it. The hotel allows pets. I was very disappointed in the people that do not pick up after their pets. Whatever you do, be careful walking in the grassy areas! It's also very weird that you actually have to ask for the normal kitchen items like plates, forks and knifes, a coffee maker. I maybe a little spoiled but in this day and age I don't think its a lot to ask for a HD TV. Staff was pleasant.
Business response:
Thank you for reviewing your experience. We are glad to know our location worked well for your needs and that you had an overall pleasant stay. Also, your comments show we have room for improvements and we will certainly introspect and implement necessary measures in an effort to improve ourselves. We hope to see you again so we can deliver you an exceptional experience. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Red Bank - Middletown
How is Extended Stay America - Red Bank - Middletown rated?
Extended Stay America - Red Bank - Middletown has a 4.2 star rating with 1,246 reviews.
When is Extended Stay America - Red Bank - Middletown open?
Extended Stay America - Red Bank - Middletown is open now. It will close tomorrow at 12:00 a.m.