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Extended Stay America - Red Bank - Middletown

3.4
  • Hotels
  • Red Bank, NJ

About this business

HospitalityHotels

Location details

329 Newman Springs Rd., Red Bank, NJ, 07701, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.42,166 reviews
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Eamon's profile image
Eamon 
7 years ago

When I checked into my given room it had NOT been made up. Had to ask for a different room. Desk staff looked slovenly. Advertised free breakfast consisted of bags of microwaveable hot cereals and energy bars - a small display in the lobby (no restaurant so had to be brought to the room which had a small kitchen area). 

Business response:

Thank you for taking the time to post feedback regarding your stay. We obviously failed to provide our customary attention to detail in preparing your room before your arrival, and we sincerely apologize for the oversight. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation.Please know we are committed to providing the highest level of service and quality for every guest, and we hope we have the future opportunity to restore your confidence in ... read more

bill's profile image
bill 
7 years ago

girl at front desk very nice, slept very well , bed was very comfortable 

Business response:

Bill, thanks for being our guest atExtended Stay America. We are delighted to read you liked the comfort of our bed and the attentive service provided by our staff.Thanks for your nice comments. We look forward to your next visit! ​​​​​​​Sincerely, Hotel Management 

Tim's profile image
Tim 
7 years ago

Business response:

Tim, thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Zsolt's profile image
Zsolt 
7 years ago

Business response:

We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Dee's profile image
Dee 
7 years ago

No it was 20 minutes from Asbury park for the beach...guest i found out its pet friendly i could have brought my dog🐶🐶🐶🐶 

Business response:

Dee, thank you for choosing to stay at Extended Stay America. We are delighted to know you had an enjoyable stay and that our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

mike's profile image
mike 
7 years ago

nice place, very roomy, people were very pleasant, would stay again 

Business response:

Mike, thanks for sharing your experience at Extended Stay America. It feels good to know you enjoyed the spaciousness of your well-maintained room and that you were treated well by our staff. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management 

Carlos's profile image
Carlos 
7 years ago

It was just ok, breakfast bar was poor, located right inside front door. To expensive for the quality of it. 

Business response:

Carlos, thank you for being our guest. It is disappointing to see the value for the price fell short of your expectations and that you were unhappy with our grab-and-go breakfast offerings. Your feedback will be shared with our Brand Leaders to determine new breakfast. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management 

Francis's profile image
Francis 
7 years ago

Need refreshing! Was ok, will need rereshing. Sticky floors. Nice people! Service excellent! 

Business response:

Francis, thank you for taking the time to review Extended Stay America. We’re glad to know you were pleased with the service provided by our staff and that overall you had a pleasant time with us. However, we’re sorry for the cleanliness issue you experienced in your room. We have discussed your feedback with our housekeeping team, and we’re taking necessary steps to be more diligent with our efforts moving forward. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Red Bank - Middletown

How is Extended Stay America - Red Bank - Middletown rated?

Extended Stay America - Red Bank - Middletown has a 3.4 star rating with 2,166 reviews. 

When is Extended Stay America - Red Bank - Middletown open?

Extended Stay America - Red Bank - Middletown is open now. It will close tomorrow at 12:00 a.m.