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Extended Stay America - Red Bank - Middletown
- Hotels
- Red Bank, NJ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
329 Newman Springs Rd., Red Bank, NJ, 07701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
meh. But a good price for the area.
Business response:
We appreciate you choosing to stay. It's great to know you had an enjoyable stay and you found us to be a good value. Thank you for taking time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Only problem was air conditioning. Fine when it was on but clicked off and got immediately hot.
Business response:
Thank you for taking time to review your stay at Extended Stay America. We’re glad to know you overall had a pleasant experience but we regret that you had some issues with the air conditioning. We ensure you your concerns have been shared with our maintenance team. It was a pleasure to have you with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Good enough, but we needed the TV! Overall the place was just as what we expected. No thrills, clean enough, and a good bargain considering other options. The only problem was that the TV was not working and they couldn't fix it nor give us a credit since we purchased the room online. They notified the manager to give us a credit for a future stay but they never called us back. That's why I had to give them a poor mark for service.
Business response:
Thank you for taking the time to review our hotel. We always want every guest to receive outstanding service from our team and we are truly sorry this did not happen during your stay. We appreciate your valuable feedback and hope you will give us another chance to make a better impression. Sincerely, Hotel Management
Just as expected. Good bed, good shower, good sleep.
Business response:
Robert, thanks for staying with us. We are glad to read you had an overall pleasant visit and our facilities were adequate to your needs. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Kept Hearing Other Guests above me I could not sleep. Room was small and refrigerator kept going on and off. At 3am, someone in the room above me started stomping around. This went on for 45 minutes. I thought this only happened in walk up apartments with thin walls. Otherwise it was fine. I brought yogurt back with me to take with a pill, and there was no spoon. Reallized only later that you have to ask for a set of dishes. It is described on a brochure on the counter. Who knew? It was late at night and I had to eat my yo... read more
Business response:
Thank you for choosing us and for leaving a review. We are glad you had a pleasant stay but would like to apologize for the noise you experienced. Our goal is to provide a comfortable and relaxing stay for our guests, and we are sorry we did not deliver. We appreciate the feedback and we hope to have the opportunity to welcome you back and show you our quieter side! Sincerely, Hotel Management
Very nice place room was great and clean! Staff was great, will be staying here again. Room had a kitchen which is a big plus, and again safe clean and friendly.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
John, thank you for being our guest. It is a pleasure knowing you had an overall pleasant stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity of welcoming you back soon. Sincerely, Hotel Management
Sub-Par Experience I was disappointed to find our non-smoking room smell strongly of smoke upon check-in. We headed back to the desk and were assigned a new room that now had a musty smell. The room was clean but the bed was very uncomfortable and road noise made for a difficult night’s sleep. After checking out we realized we had left some toiletries behind, so before getting back on the road to go home we went back to try to get them. After waiting 10 minutes for someone to finally come to the desk, she looked around and s... read more
Business response:
Thank you for choosing to stay at our hotel. Please accept our sincerest apologies for the service issues you encountered during your stay. It is always our goal to follow up immediately so everything can be resolved to your total satisfaction. We're truly sorry that our staff was not as responsive as it should have been in working to resolve your specific concerns. This is not typical of our normal performance, so we hope you will give us another opportunity to make it up to you on a future visit. Sincerely, Hotel Manageme... read more
Frequently asked questions about Extended Stay America - Red Bank - Middletown
How is Extended Stay America - Red Bank - Middletown rated?
Extended Stay America - Red Bank - Middletown has a 4.2 star rating with 1,246 reviews.
When is Extended Stay America - Red Bank - Middletown open?
Extended Stay America - Red Bank - Middletown is open now. It will close tomorrow at 12:00 a.m.