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Extended Stay America - Redlands
- Hotels
- Redlands, CA
About this business
Location details
1700 Orange Tree Ln, Redlands, CA, 92374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stayed at this property 6 nights in the last 2 weeks. Other than the 5 cockroaches we ran into it was a pleasant stay. Were not able to acquire kitchenware at our request.
Business response:
Dear Brock, Thank you for choosing to stay with us and for sharing your feedback. We are happy to know that overall, your stay was pleasant, but we sincerely apologize for the cleanliness issues you encountered. We are taking immediate steps to address this matter with our housekeeping and pest control team to prevent it from happening again. Also, we regret that we were unable to fulfill your request for kitchenware during your stay. We strive to ensure that all guest requests are met promptly, and sorry for falling short i... read more
staff very nice and very clean property
Business response:
Dear Alyssa, Thank you for taking the time to share your feedback with us. We are glad to learn that you enjoyed your time in your clean room and that everything was to your satisfaction, including the efficient staff. Please return soon to Extended Stay America for another seamless experience whenever your travel brings you to the city again.Sincerely,Hotel Management
great!
AMAZING
Business response:
Dear Jyssica, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Extended Stay America.Sincerely,Hotel Management
The gentleman who checked me in was very nice. He went up to my room before handing over my keys to make sure it was clean, which it was. The TV remote was missing from the room, but the same guy brought me a new one and programmed it right away. I stayed on the highest floor (4th) and it was quiet and smoke free aside from the room next to me was blasting music late at night for a few hours on my first night. There are people who live at this hotel, but everyone I encountered were friendly. I didn’t see any cockroaches and ... read more
Business response:
Dear Jolene, Thank you for sharing your wonderful review of your visit to our hotel. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need. Therefore, we especially appreciate your friendly comments about the service provided by our staff, and we will surely share your compliments with the entire team! It is nice knowing you were pleased with the stay, and we hope you will stay with us again in the future. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Redlands
How is Extended Stay America - Redlands rated?
Extended Stay America - Redlands has a 3.1 star rating with 1,482 reviews.
When is Extended Stay America - Redlands open?
Extended Stay America - Redlands is open now. It will close tomorrow at 12:00 a.m.