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Extended Stay America - Reno - South Meadows
- Hotels
- Reno, NV
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
9795 Gateway Dr., Reno, NV, 89521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The attendant was very friendly when I checked in and even remembered my name when I checked out.
Very friendly Staff, warm and welcoming
Business response:
Dear Billi, Your kind comments and excellent rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon.Sincerely,Hotel Management
I have been doubled charged. Ramon charged my debit card, this reservation was cancelled and rebooked paying with my PayPal. The whole reason I switched is because I need the funds for travel.
Ramon at check in needs customer service training! OR the day off! I manage hotels and would have had my staff out there with shovels cleaning off at least the sidewalks for safety. And if not them I would have been shoveling. My time spent shoveling would have been worth the peace of mind that our guests were safe.
Business response:
Dear Cynthia, Thank you for choosing us. We are glad you had a pleasant stay. However, we are sorry for the inconvenience caused to you on arrival. Your feedback is shared with our front desk team to review and improve. Please allow us to host you again with a flawless experience. Sincerely,Hotel Management
The staff is fantastic; however, the property needs work. The rooms need refreshing and they weren't very clean. Even though it's a nonsmoking facility, my room smelled like a cigar. Additionally, I could smell cigarette smoke from other rooms. For the nightly rates, the facility needs upgrades, new window coverings, paint and flooring. Not worth the price.
Business response:
Dear Lynette, thank you for being our guest and reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are a non-smoking hotel, yet we provide designated smoking areas for guests outside the building. But on rare occasions, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it immediately. Furthermore, we appreciate your suggestions regarding the need to upgrade our facility. Thank you again for taking the time to writ... read more
Frequently asked questions about Extended Stay America - Reno - South Meadows
How is Extended Stay America - Reno - South Meadows rated?
Extended Stay America - Reno - South Meadows has a 4.2 star rating with 1,223 reviews.
When is Extended Stay America - Reno - South Meadows open?
Extended Stay America - Reno - South Meadows is open now. It will close tomorrow at 12:00 a.m.