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Extended Stay America - Reno - South Meadows
- Hotels
- Reno, NV
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
9795 Gateway Dr., Reno, NV, 89521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Poor housekeeping Room was decent. Dog fur and filth all around the night stands and under the bed. It looks like its been months since they deep cleaned the room. Not a good feeling.
Business response:
James, thank you for choosing Extended Stay America and taking the time to share your experience. We are glad you had a pleasant stay overall. However, we apologize for the mistakes made when servicing your guest room. We will review this with our housekeeping team and take steps to ensure we are more diligent going forward. Thank you again for staying with us, we appreciate your business! Sincerely, Hotel Management
Great plave to stay last moment . Many extended stay were not consistent and wife and i loved hotwl. Veey friendly and clean.
Business response:
Michael, it's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
I thought no smoking allowed Clean, nice hotel. However, as soon as you walk down the hallways to go to your room, you can smell marijuana. I hated it. We couldn't sleep & I was very uncomfortable because my 11 year old son was there too. Left the hotel with a headache.
Business response:
Esther, we appreciate your evaluation of your stay. While we are glad you liked our well-maintained property, we do regret reading about the inconvenience you experienced in the hallways. We are a non-smoking hotel, but on a rare occasion, we do have violators of this rule. We appreciate you bringing this to our attention so that we can address it right away. We hope you and your son will allow us an opportunity to redeem ourselves. Sincerely, Hotel Management
Clean, great tv, comfy bed, not noisy…had micro wave but no dishes utensils etc to warm up food. Staircase to entry had very odd smell, but room was pleasant
Business response:
Bruce, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you liked our comfortable accommodations. Kindly note, to ensure the cleanliness of kitchenware, they are kept at the front desk and are delivered to your suite upon request. On behalf of everyone here, we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
I like all
Clean, comfortable and quiet. Easy access. Friendly staff.
Business response:
Michelle, thank you for taking the time to review your stay with us. We are glad you were pleased with our immaculate accommodations and with the service our associates delivered. It will be our pleasure to share your kind compliments with our team. We are also delighted to read our location worked well for you. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Great stay Our stay was good, the bed was comfy, plenty of room for all of our stuff. The room did need some upgrades as there are CFL lights in the lamps instead of leds. The shower head was a rain shower so not a lot of pressure comes out.
Frequently asked questions about Extended Stay America - Reno - South Meadows
How is Extended Stay America - Reno - South Meadows rated?
Extended Stay America - Reno - South Meadows has a 4.2 star rating with 1,161 reviews.
When is Extended Stay America - Reno - South Meadows open?
Extended Stay America - Reno - South Meadows is open now. It will close tomorrow at 12:00 a.m.