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9795 Gateway Dr., Reno, NV, 89521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wonderful stay! Amazing stay, highly recommend!
Business response:
Dear Joanna, Thank you for your recent stay at Extended Stay America. We are delighted you had a great experience throughout our hotel. We love what we do, but being recognized for a job well done is always nice. We appreciate your kind words and recommendation and look forward to your next visit.Sincerely,Hotel Management
It was a great experience. Friendly staff and room was awesome
I asked for dish set, twice, never got it.
Business response:
Dear Tracy, Thank you for choosing Extended Stay America for your recent time with us. We are glad you were pleased with everything we offer. However, we value our guests' time; therefore, we regret the requested items were not delivered promptly, and we hope you will accept our apologies. We will discuss this with our team to find out what went wrong. Please give us a chance to provide you with the flawless stay you deserve on a future visit. Sincerely,Hotel Management
You need a better breakfast. Yogurt cereal juices milk muffins. People appreciate a breakfast selection.
In fact the photos doesn’t match reality. The servers just follow the rules. They don’t have any exceptions if you have any questions.
Business response:
Dear Almas, Please accept our apologies for the inconvenience and disappointment you experienced with us. We always aim to provide an exceptional experience and exceed our guests' expectations on every visit. However, we apologize for not doing so in the areas you outlined. We will address these concerns with the appropriate individuals to see what went wrong and avoid such inconvenience. We hope you will stay with us again for a much-improved experience the next time your travels bring you this way. Sincerely,Hotel Manageme... read more
Extended Stay America - Reno - South Meadows has a 3.5 star rating with 1,892 reviews.
Extended Stay America - Reno - South Meadows is open now. It will close tomorrow at 12:00 a.m.