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Extended Stay America - Reno - South Meadows
- Hotels
- Reno, NV
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
9795 Gateway Dr., Reno, NV, 89521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was smaller than expected. Wish I had asked for a "non-smoking" room. Room I was issued had a funky smell. Room was small and lacked closet (clothes hung in open). Not a good room for business purposes.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for the cleanliness issues you experienced. To uphold our company's high standards, I will work closely with our housekeeping staff to ensure that we are thoroughly eliminating smoke odors. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experi... read more
Worst extended stay I've ever stayed at Terrible pillows. Terrible sheets. Uncomfortable bed.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that you did not have a comfortable stay. In response to your feedback, we will inspect our linens to ensure they meet our company’s high standards. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Not Happy! When I booked I asked for the 2 rooms to be next to each other. I also called the hotel directly and specifically asked to be placed next to each other. Did not happen, not only were we not next to each other, we were on different levels. Are you (bleep) kidding me.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will make sure we are closely monitoring our room inventory. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
立地は便利 今回、約１週間の滞在だったが、部屋の清掃が週１回しかしてもらえず、水周りの清潔感が気になった。せめて３日に１回ぐらいは清掃してほしい。
ok motorcycle event The hotel was nice, clean, comfortable. The last day had a bit of trouble with 2 drunks fighting. Hotel couldn't seem to get it under control. Would have been nice if they would have designated motorcycle parking since it was a motorcycle event weekend.
I really was only there long enough to sleep.
Pleasant enough; would stay here again. They honored my request for a non-smoking wing. Good value for basic amenities; about 3 blocks to a large grocery chain. Basic complimentary breakfast bar (instant cereals, granola bars).
Street Vibrations I would have given 5 stars but there were two arguments in the parking lot. Physical altercations with one of the guys throwing rocks. Lasted over 10 minutes each and I didn't see the police. Also the front desk couldn't recommend a restaurant to eat breakfast in the area.
Frequently asked questions about Extended Stay America - Reno - South Meadows
How is Extended Stay America - Reno - South Meadows rated?
Extended Stay America - Reno - South Meadows has a 4.2 star rating with 1,161 reviews.
When is Extended Stay America - Reno - South Meadows open?
Extended Stay America - Reno - South Meadows is open now. It will close tomorrow at 12:00 a.m.