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Extended Stay America - Reno - South Meadows
- Hotels
- Reno, NV
About this business
Location details
9795 Gateway Dr., Reno, NV, 89521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
good location to casino, shopping, cafes, enjoyed the mountains and cafes, art studios, music
Clean rooms with full kitchen. Located in a business park, 3 mi south of "scumy" downtown Reno. Stayed here on the way to a camping trip. This worked out well because we could save the ice from our coolers in the freezer and keep items cool in the fridge. Each room also has a 2 burner stove, microwave and small kitchen sink with storage cabinets. Each room has a separate bathroom, 2 small desks with chair and a 24" TV with about 13 stations. Beds were clean and comfortable. Heater and AC works well with low, hi and fan only ... read more
Business response:
I want to thank you for taking the time to write a review of our hotel. I am glad that you enjoyed our free Wi-Fi, our location and your clean, comfortable room during your visit with us. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay America. We hope to see you again soon.
Nice hotel in quiet area The hotel was in a nice commercial area less than 4 miles to the event that I was attending. Staff was very courteous and the room was clean
A pleasant surprise Their focus is obviously on the business traveler, but we generally found it fit our needs as well.
Business response:
Thank you for sharing your experience with us. We appreciate you letting us know that our amenities were not to your expectations. We provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. We are sorry for this issue, but are glad to read that you had a positive stay overall and enjoyed our friendly customer service. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand loc... read more
Nice hotel for long stays or even a night When I first tried to check in around 1:30 pm, the woman at the front was extremely rude. We then checked in again at 9 pm and they had the laundry attendant check us in. Unfortunately, we requested 2 beds and the room only had 1 because they over booked and that is all the had left. Other than that, the hotel was nice, the bed was comfortable and the laundry attendant did her best to accommodate us for having to sleep on the floor.
Business response:
Thank you for providing us with details about your experience. Please accept our apologies for the service issues you experienced. To uphold our company's high standards, we will closely monitor our room inventory moving forward and make sure we are providing each guest with professional customer service. Still, I am glad to read that you had a positive stay overall. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Wasn't aware the allowed animals..... Wasn't aware they allowed animals. Otherwise ptobably wouldn't have stayed there, however it was a nice room, a bit out of the way, but nice and not to noisy!
Second Hand smoke and poorly functioning fans The smell of cigarette smoke and the kitchen fans do not work if you like to cook. Alot of hair on the bathroom floor, and guests with barking dogs at night.
Frequently asked questions about Extended Stay America - Reno - South Meadows
How is Extended Stay America - Reno - South Meadows rated?
Extended Stay America - Reno - South Meadows has a 3.5 star rating with 1,837 reviews.
When is Extended Stay America - Reno - South Meadows open?
Extended Stay America - Reno - South Meadows is open now. It will close tomorrow at 12:00 a.m.