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Extended Stay America - Reno - South Meadows
- Hotels
- Reno, NV
About this business
Location details
9795 Gateway Dr., Reno, NV, 89521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok, but not inviting Clean, everything worked, but hotel was way out of the way and more oriented to extended stay with weekenders as room vacancy fillers. Basic cellophane packaged "breakfast" bland as the basic mini apartment studio room. Expensive at $80 a night for what you don't get.
Good room for a short business trip Perfectly adequate for my quick business trip. Clean reasonably roomy, with sufficient amenities like an iron, kitchenette, heater/cooler, TV, etc. Basic good room, but just right for my needs.
Room was smaller than expected. Wish I had asked for a "non-smoking" room. Room I was issued had a funky smell. Room was small and lacked closet (clothes hung in open). Not a good room for business purposes.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize for the cleanliness issues you experienced. To uphold our company's high standards, I will work closely with our housekeeping staff to ensure that we are thoroughly eliminating smoke odors. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experi... read more
立地は便利 今回、約１週間の滞在だったが、部屋の清掃が週１回しかしてもらえず、水周りの清潔感が気になった。せめて３日に１回ぐらいは清掃してほしい。
Worst extended stay I've ever stayed at Terrible pillows. Terrible sheets. Uncomfortable bed.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that you did not have a comfortable stay. In response to your feedback, we will inspect our linens to ensure they meet our company’s high standards. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Not Happy! When I booked I asked for the 2 rooms to be next to each other. I also called the hotel directly and specifically asked to be placed next to each other. Did not happen, not only were we not next to each other, we were on different levels. Are you (bleep) kidding me.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will make sure we are closely monitoring our room inventory. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Frequently asked questions about Extended Stay America - Reno - South Meadows
How is Extended Stay America - Reno - South Meadows rated?
Extended Stay America - Reno - South Meadows has a 3.5 star rating with 1,837 reviews.
When is Extended Stay America - Reno - South Meadows open?
Extended Stay America - Reno - South Meadows is open now. It will close tomorrow at 12:00 a.m.