Extended Stay America - Reno - South Meadows

Anonymous 

on Expedia

14 years ago

smelliest room we've EVER been in asked for non-smoking did not get super hard bed not very courteous room clerk need dish soap in room 

Anonymous 

on Expedia

14 years ago

Family The Power went out while we were relaxing watching and the hotel never said sorry or anything. 

Anonymous 

on Expedia

14 years ago

Hardest "bed" I've ever "slept" on! The chair in the room was more comfortable:( 

ling 

on Expedia

14 years ago

I probably won't do this again. My wife and I always stay at the casino hotel when we visit Reno. Just for a change, we thought we would try something else. It turned out to be a mistake. The folks at the front desk were really nice when we checked in. When we entered our room it was clean and it had all the amenities we expected. Then I laid down on the bed, it seemed to be as hard as the floor. It was like laying on the box spring without a mattress. We went back to the front desk to try and remedy this problem. They expla... read more

G 

on Expedia

15 years ago

Convenient for my business based on price This hotel on the outside looks clean, its close to a gas station, bank, grocery store , within walking distance to a cool bar with good food ect, and for my business purpose its was close to where I was going...I felt like I was bothering the front desk clerk when i checked in. In short I paid for a certain type of room, didnt get it. i wasnt offered anything other then free wifi...I didnt care about the extra 5 dollars a day for that I would have like a better room.You know she giv... read more

Anonymous 

on Expedia

15 years ago

Very, very basic Obliged to accept 'smoking' room. Room had basics - no frills! Rooms are not serviced daily. Want fresh towels? Get them from the desk. 

Anonymous 

on Expedia

15 years ago

You get what you pay for! We stayed here because our ski cabin had water issues. We booked the room on the same day we checked in so the price was the selling point, but like anything else we got what we paid for. The hotel is located about 10 miles away from the downtown area, so it is a hassle if you want to go out. Also, the mattress was harder than a rock, we tossed and turned all night long. The bed was a HUGE turn-off for us. Furthermore, the hotel advertises internet access, but when we got there we found out the they... read more

David 

on Expedia

16 years ago

most uncomfortable beds ever the hotel knows that their beds are hard as a rock and offer mattress pads for those who want them. we requested them 2 weeks in advance yet when we got there, they said they didn't have any. our stay here was nearly sleepless. will not stay here again. 

Anonymous 

on Expedia

16 years ago

Bad service Our reciept stated that we booked a non- smoking room and eventhough I made reservations two mounths in advance, they didn't have a room for us. They gave us a smoking room but it smelled very much of smoke and the guy at the desk said that our only other option was to pay $10 more for the night and get an upgraded non-smoking room. We didn't feel that we should have to pay the extra money. After a bit of protest, the desk guy let us have it for the same price. Also, the wireless internet that we paid extra for w... read more