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Extended Stay America - Richmond - Glen Allen - Short Pump
- Hotels
- Glen Allen, VA
About this business
Location details
4231 Park Place Court, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wonderful Staff and a Nice Hotel The staff was wonderful -- very helpful and very friendly. The hallways and carpeting are pretty old and could use a facelift, but my room was very comfortable and clean. Breakfast was also nice and it was more than just a continental breakfast. There were eggs the morning I was there. I would happily stay here again.
Business response:
Thank you so much for your valuable feedback! We do apologize about the carpeting, we are due for a facelift in the next couple of years and hopefully that will be the prime thing on the renovation docket! We hope to see you again soon.
You won't want to sleep on the Pull out sofa My husband and I were traveling with our teenaged son to visit Univ. of Richmond. As such, we needed a room to sleep three. The pull out sofa sounded like a reasonable option for one night when I booked this room; however, it turns out that it was very old and in bad shape with a torn and old stained sheet attached (which we removed immediately and got a new set of sheets). My son barely slept at all. The mattress of the Queen bed was also sub-par. The décor of the hallways and th... read more
Business response:
Thank you for your feedback! We are in the process of finding all of our worn out sofa beds to replace them as soon as possible. We do sincerely apologize that your son did not sleep well, and hope that you will give us another try sometime in the future. Thank you for staying with us and hope you have a wonderful day.
Excellent stay, excellent rates! Excellent service, extremely clean room with furnished appliances and dishes. Very close to being in the comfort of one's own home. I would highly recommend a stay! Doubt you'll be disappointed
Business response:
Thank you so much for the feedback! We love having our full kitchens, definitely something that sets us apart from other hotels in the area. We hope that sometime soon we will be graced with you back at our hotel.
Our stay was enjoyable!
Business response:
Thank you for the feedback! We are happy to here that your stay was enjoyable. We hope that you come to stay with us again so that we can hopefully make it a 5 out of 5!
Great hotel! Excellent in every way: clean, friendly and competent staff, full kitchen ( with full-size refrigerator), quiet location, close to lots of restaurants and services, great value. Absolutely will come here again when in Richmond.
Business response:
Thank you so much! We look forward to having you again here at the hotel. We always love feedback, but great feedback is definitely my favorite.
Great stay
Business response:
Thank you for giving us this wonderful score! It is much appreciated and we are ecstatic you had a great stay with us at the TownePlace Suites in Richmond. We hope to have you stay with us again soon.
Nice quiet location Nice, staff was helpful. I liked having all the amenities with dishes, pots and pan, stove, refrigerator, microwave, & dish washer. All of the lotions, dish detergent, etc was nice. The full array of breakfast items choices were good. I enjoyed my stay and hope to visit again.
Business response:
Thank you so much for the positive feedback! We are happy you enjoyed your stay and our staff was friendly. I will make sure they know your good review. (Thank you on the breakfast items too, we have been trying to keep them fresh and delicious)
The staff was incredibly friendly and helpful. We would stay there again the next time we are in town.
The pictures on site makes it appear larger than it really is
Business response:
I am sorry the pictures were deceiving! That is the first time I have heard that to be honest. If you come back into the area, we would love to show you our larger suites! Thank you for your feedback and I hope you have a wonderful day!
Frequently asked questions about Extended Stay America - Richmond - Glen Allen - Short Pump
How is Extended Stay America - Richmond - Glen Allen - Short Pump rated?
Extended Stay America - Richmond - Glen Allen - Short Pump has a 2.9 star rating with 818 reviews.
When is Extended Stay America - Richmond - Glen Allen - Short Pump open?
Extended Stay America - Richmond - Glen Allen - Short Pump is open now. It will close tomorrow at 12:00 a.m.