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Extended Stay America - Richmond - Glen Allen - Short Pump
- Hotels
- Glen Allen, VA
About this business
Location details
4231 Park Place Court, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
WM Graduation We came up for my grandson's graduation and our stay was very good. The service was good and the suites were very clean. Coffee was great too!
The hotel was in a great location and a nice setting. The staff was friendly and helpful. The facilities could use some updating as it was dated. The hallways were very dark. Also, the breakfast area did not have enough seating for guests. i had to either stand while eating or go outside to a picnic table. In warm weather that is fine but it was still quite chilly to be eating outside.
Business response:
Thank you for your valuable feedback! I am glad that you enjoyed the location and setting (aren't the trees lovely?). We are thankfully getting a renovation in 2019/2020. I will definitely tell them not to keep our hallways so dark!
Amazing ! Fantastic! Great friendly staff, clean rooms, clean bathrooms, great free breakfast
Business response:
Thank you so much for your positive feedback!! We are always happy to have feedback in general, but I will not lie that positive feedback is my favorite. We will do our best to stay up to that great standard! I will share your feedback with the staff. :)
Great value for the location. Staff was friendly and helpful. Room was fine, bed was bathroom was great. Overall good experience.
Business response:
Thank you so much for the 5 out of 5 review! We greatly appreciate your feedback and hope that we have the opportunity to have you with us again!
Nice place to stay Stayed at studio apartment with fully furnished kitchen. They offer a hot breakfast (not continental) with good varieties of food.
Business response:
Thank you for the 5 out of 5 amazing review! We are ecstatic to receive great reviews and feedback about what made that stay wonderful. We do pride ourselves a bit on our breakfast. The going industry term is a "deluxe" continental style breakfast (definitely fancy with that deluxe added there). We are happy to hear you had a great stay, and hope we have the pleasure of your return.
Nice secluded quiet place Everything was excellent except. Our room had a door to the neighboring room that is not at all soundproof. A couple came in and had a big time till 2:30am. Sounded like they were in the same room with us. Everything else was excellent. Breakfast was excellent as well.
Business response:
Thank you for the wonderful 5 out of 5 score! We always greatly appreciate receiving feedback from our guests! I do sincerely apologize for any interruption in your sleep from that connecting door. On your way back, tell us your preference against that door and we shall do our best to accommodate! I have shared your valuable feedback with the team. I am happy you enjoyed our breakfast!
The room was comfortable and the staff were very helpful.
Business response:
Thank you for giving us a 4 out of 5 review! We greatly appreciate the feedback, but are a little sorry we were not able to boost that up to a 5 out of 5. Hopefully, on your return we can knock it out of the park with a 5. I will tell my staff that you felt they were helpful!
Business response:
Thank you so much for the 5 out of 5 rating! We always greatly appreciate to get feedback from our valuable guests. I hope that you come back to us in the future!
Frequently asked questions about Extended Stay America - Richmond - Glen Allen - Short Pump
How is Extended Stay America - Richmond - Glen Allen - Short Pump rated?
Extended Stay America - Richmond - Glen Allen - Short Pump has a 2.9 star rating with 818 reviews.
When is Extended Stay America - Richmond - Glen Allen - Short Pump open?
Extended Stay America - Richmond - Glen Allen - Short Pump is open now. It will close tomorrow at 12:00 a.m.