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Extended Stay America - Richmond - Glen Allen - Short Pump
- Hotels
- Glen Allen, VA
About this business
Location details
4231 Park Place Court, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
great room, comfortable bed, very well maintained property, excellent staff.
Business response:
Thank you for the feedback! We are always trying our best to keep everything well maintained but it is nice to hear it shows! I will also tell the staff your feedback!
We hada very pleasant stay. Staff was very helpful, good location
Business response:
Thank you for your feedback! We always aim to be friendly and helpful here at the TownePlace Suites Richmond. We hope that you will come back to us again and give us a chance to make that 4/5 a 5/5!
Very pleasant; what you'd expect. Very pleasant; standard for this scale of hotel.
Plenty of space, quiet, and price point. Not immaculate
Business response:
Thank you for your valuable feedback, it is always wonderful to hear from our guests! We hope that everything was good with your stay and that you will return to us again in the future.
Business response:
Thank you for the wonderful rating! We hope you will return to the hotel and stay with us again soon.
The shower had mold, and the silverware in the kitchen was dirty! The “neighbors” were extremely loud, not sure if people “live” there on a regular basis!
Business response:
Good afternoon Chad, We are quite sorry to hear about your stay! We really do pride ourselves on providing at the minimum a highly clean room. We do not usually have issues with our housekeeping, but are quite sad when we do fall short of a spic and span room. I would love it, if you will give the hotel in order for me to have a deeper conversation about the issues you faced. Thank you for the feedback.
Frequently asked questions about Extended Stay America - Richmond - Glen Allen - Short Pump
How is Extended Stay America - Richmond - Glen Allen - Short Pump rated?
Extended Stay America - Richmond - Glen Allen - Short Pump has a 2.9 star rating with 831 reviews.
When is Extended Stay America - Richmond - Glen Allen - Short Pump open?
Extended Stay America - Richmond - Glen Allen - Short Pump is open now. It will close tomorrow at 12:00 a.m.