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Extended Stay America - Richmond - Glen Allen - Short Pump
- Hotels
- Glen Allen, VA
About this business
Visit Extended Stay America - Richmond - Glen Allen - Short Pump conveniently located in the Richmond area of Glen Allen, Virginia near the Short Pump Town Center, Kings Dominion, and Shockoe Bottom. Our hotel offers comfort in our two-bedroom and studio suites with fully equipped kitchens. Enjoy the convenience of our notable amenities including complimentary breakfast, high-speed Internet access, and fitness center.Visit Extended Stay America - Richmond - Glen Allen - Short Pump conveniently located in the Richmond area of... read more
Location details
4231 Park Place Court, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very pleasant; what you'd expect. Very pleasant; standard for this scale of hotel.
The shower had mold, and the silverware in the kitchen was dirty! The “neighbors” were extremely loud, not sure if people “live” there on a regular basis!
Business response:
Good afternoon Chad, We are quite sorry to hear about your stay! We really do pride ourselves on providing at the minimum a highly clean room. We do not usually have issues with our housekeeping, but are quite sad when we do fall short of a spic and span room. I would love it, if you will give the hotel in order for me to have a deeper conversation about the issues you faced. Thank you for the feedback.
Plenty of space, quiet, and price point. Not immaculate
Business response:
Thank you for your valuable feedback, it is always wonderful to hear from our guests! We hope that everything was good with your stay and that you will return to us again in the future.
Business response:
Thank you for the wonderful rating! We hope you will return to the hotel and stay with us again soon.
They need to improve a pet policy and not to allow pets stay in rooms unattended.
Business response:
Thank you for your feedback. We are in the process of redoing our pet policy to properly accommodate all of our guests.
Wonderful Staff and a Nice Hotel The staff was wonderful -- very helpful and very friendly. The hallways and carpeting are pretty old and could use a facelift, but my room was very comfortable and clean. Breakfast was also nice and it was more than just a continental breakfast. There were eggs the morning I was there. I would happily stay here again.
Business response:
Thank you so much for your valuable feedback! We do apologize about the carpeting, we are due for a facelift in the next couple of years and hopefully that will be the prime thing on the renovation docket! We hope to see you again soon.
You won't want to sleep on the Pull out sofa My husband and I were traveling with our teenaged son to visit Univ. of Richmond. As such, we needed a room to sleep three. The pull out sofa sounded like a reasonable option for one night when I booked this room; however, it turns out that it was very old and in bad shape with a torn and old stained sheet attached (which we removed immediately and got a new set of sheets). My son barely slept at all. The mattress of the Queen bed was also sub-par. The décor of the hallways and th... read more
Business response:
Thank you for your feedback! We are in the process of finding all of our worn out sofa beds to replace them as soon as possible. We do sincerely apologize that your son did not sleep well, and hope that you will give us another try sometime in the future. Thank you for staying with us and hope you have a wonderful day.
Frequently asked questions about Extended Stay America - Richmond - Glen Allen - Short Pump
How is Extended Stay America - Richmond - Glen Allen - Short Pump rated?
Extended Stay America - Richmond - Glen Allen - Short Pump has a 4.2 star rating with 398 reviews.
When is Extended Stay America - Richmond - Glen Allen - Short Pump open?
Extended Stay America - Richmond - Glen Allen - Short Pump is open now. It will close tomorrow at 12:00 a.m.