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Extended Stay America - Richmond - Hilltop Mall
- Hotels
- Richmond, CA
About this business
Location details
3170 Garrity Way, Richmond, CA, 94806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was clean and comfortable staff goes out of their way to accommodate and the nicest front desk I have met in a long time.i have to say this is the best extended stay I have ever been
Business response:
Dear Guest, Thank you for your kind words! We are thrilled to hear that your experience at Extended Stay America was exceptional. Providing clean, comfortable accommodations and outstanding service is our top priority, and your feedback is truly rewarding. We look forward to welcoming you back for another great stay!Sincerely,Hotel Management
Clean, clean clean! I stayed here and the cleanliness of this hotel exceeded my expectations! The staff was beyond friendly and knowledgeable
Business response:
Dear Waiyan, Thank you for your wonderful feedback! We are thrilled to hear that the cleanliness and friendly service exceeded your expectations. Our team strives to provide a great experience for all guests, and we are glad we could make your stay enjoyable. We look forward to welcoming you back to Extended Stay America in the future!Sincerely,Hotel Management
I needed a place to stay for a couple of days while in town visiting family. I loved it here! My room was fully equipped with everything that I needed. The room was clean. The bed was comfortable and Front desk employee were super helpful. They were welcoming.
Business response:
Dear Guest, Thank you for your wonderful review! We are thrilled to hear that you had a comfortable stay and appreciated the fully equipped room and helpful front desk team. It’s always our goal to provide a welcoming and convenient experience, and we’re delighted we met your expectations. We hope to welcome you back to Extended Stay America soon!Sincerely,Hotel Management
Breakfast was a muffins and coffee bar without sweeteners or creamers. But overall, it was a great stay.
It was ok for the price It was extremely loud through out the night...
Business response:
Thank you for your feedback, Michelle! We're glad you found value in your stay at Extended Stay America. We apologize for the noise disturbances you experienced and appreciate your understanding. Your comments help us improve, and we hope to provide you with a quieter and even more enjoyable experience during your next visit!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Richmond - Hilltop Mall
How is Extended Stay America - Richmond - Hilltop Mall rated?
Extended Stay America - Richmond - Hilltop Mall has a 3.4 star rating with 2,072 reviews.
When is Extended Stay America - Richmond - Hilltop Mall open?
Extended Stay America - Richmond - Hilltop Mall is open now. It will close tomorrow at 12:00 a.m.