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Extended Stay America - Richmond - Hilltop Mall
- Hotels
- Richmond, CA
About this business
Location details
3170 Garrity Way, Richmond, CA, 94806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It is just ok Not really a breakfast. Just coffe/ tes with cop cake
Business response:
Dear Hamlet, We are sorry our complimentary breakfast did not meet your expectations. When we receive this type of valuable feedback, it is always shared with the appropriate leaders so they are aware of our guests' wishes regarding breakfast choices, which assists them in determining future options. Thank you for taking the time to give us this feedback. Apart from this, we hope you had a satisfactory time here. Please allow us to host you again whenever your travels bring you to the city for a better experience.Sincerely,H... read more
The beds are comfy. The room was clean. The staff was friendly. For the price point it was a great stay (with stove/microwave). The only thing that wasn’t the best but still doable, is that there was no light in the bathroom
Business response:
Dear Waiyan,Thank you for your kind review! We are thrilled you had a comfortable and enjoyable stay at Extended Stay America. It is wonderful to hear you appreciated the cleanliness, friendly staff, and in-room amenities. We appreciate your feedback and will look into the lighting concern. We look forward to welcoming you again!Sincerely,Hotel Management
perfect choice for our group of friends looking for a comfortable and central place to stay.We would book again with some minor adjustments made for slow drains
It was a good stay . It’s loud.
Business response:
Dear Monica,Thank you for sharing your feedback. We are glad to hear that you had a generally good stay. We do apologize for any noise disturbances you experienced, as we understand how important a quiet environment is for our guests. We are always working to improve and will certainly look into ways to reduce noise for future visits. We hope to welcome you back for an even more enjoyable experience.Sincerely,Hotel Management
Staff is wonderful!!!
Business response:
Dear Michelle,Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with our staff at Extended Stay America. We truly appreciate your kind words and hope to welcome you back for another exceptional stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Richmond - Hilltop Mall
How is Extended Stay America - Richmond - Hilltop Mall rated?
Extended Stay America - Richmond - Hilltop Mall has a 3.4 star rating with 2,147 reviews.
When is Extended Stay America - Richmond - Hilltop Mall open?
Extended Stay America - Richmond - Hilltop Mall is open now. It will close tomorrow at 12:00 a.m.