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Extended Stay America - Richmond - Hilltop Mall
- Hotels
- Richmond, CA
About this business
Location details
3170 Garrity Way, Richmond, CA, 94806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
You get what you pay for Needs an upgrade. Carpet in one of the rooms needed cleaning or replacement. Elevator was dirty and looked like the service elevator
Business response:
Dear Guest,Thank you for your feedback. We apologize for the issues you encountered during your stay, particularly with the condition of the carpet and the cleanliness of the elevator. We understand how important a well-maintained environment is for your comfort, and we are working on improvements to enhance our guests’ experience. Your comments help us prioritize areas that need attention, and we appreciate your understanding. We hope you will consider staying with us again and allowing us to provide you with a more pleasan... read more
Frequently asked questions about Extended Stay America - Richmond - Hilltop Mall
How is Extended Stay America - Richmond - Hilltop Mall rated?
Extended Stay America - Richmond - Hilltop Mall has a 3.4 star rating with 2,072 reviews.
When is Extended Stay America - Richmond - Hilltop Mall open?
Extended Stay America - Richmond - Hilltop Mall is open now. It will close tomorrow at 12:00 a.m.