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Extended Stay America - Richmond - Hilltop Mall
- Hotels
- Richmond, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3170 Garrity Way, Richmond, CA, 94806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quick day trip What I did like....The kitchenette,sink and full fridge! The bed was comfortable. The front desk staff was very nice. What I didn't care for...asked for extra pillows upon booking, didn't receive any. The room smelled stuffy. Opening and airing it out for our entire stay seemed to help. Hot water was hard to get in shower. Elevator is pretty dated and made me nervous we may get stuck. Overall good value for your $, especially if staying for more than a day and dont want to eat out for every meal. The small k... read more
Business response:
Thank you for sharing your gracious review of Extended Stay America. We appreciate you for confirming you liked having a fully-equipped kitchen and that you found us to be a good value. Your feedback has been discussed with the housekeeping and maintenance teams for review and action. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Relaxing No ice, vending machine wouldn’t accept my bills, but overall the stay was restful
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. Kindly note, as we have refrigerators in all our rooms which includes ice trays for your convenience, we do not have ice machines on our property. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
This was a business trip. It was easy to access from the freeway. A little pricey for what it was but it was clean and quiet.
Business response:
Todd, thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an enjoyable stay, and our location close to the highway was perfect for your needs. We are glad you liked our clean property and peaceful environment. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Richmond - Hilltop Mall
How is Extended Stay America - Richmond - Hilltop Mall rated?
Extended Stay America - Richmond - Hilltop Mall has a 4.2 star rating with 1,197 reviews.
When is Extended Stay America - Richmond - Hilltop Mall open?
Extended Stay America - Richmond - Hilltop Mall is open now. It will close tomorrow at 12:00 a.m.