Extended Stay America - Richmond - Hilltop Mall

Diona 

on Expedia

13 years ago

Great staff, clean and comfy rooms. When checking in, the room we were initially booked in was on the first floor. We were quickly accomodated when we requested an upper floor. The room was clean and inviting, however, we had an issue with the door that required immediate maintenance. Because maintenance wasn't available on the weekend, we were instantly given a different room right next door. Staff was great! 

May 

on Expedia

13 years ago

Pleasing Stay The hotel was very nice. It was kind of noisey throughout the the night, but they stay was pleasant. 

Anonymous 

on Expedia

13 years ago

close to freeway and shopping 

Anonymous 

on Expedia

13 years ago

it was very nice,the only issue i had was the coffee pot didn't work like it was suppose too.other then that i can see myself coming back. 

Anonymous 

on Expedia

13 years ago

The Extended Stay America in Richmond, CA was ok The carpets in the hallways and the room were very tatered and stained. It gave me an uncomfortable feeling right away. I could see the room was clean and one day I saw someone cleaning a room and she was cleaning everything. I do think I would feel better if they replaced the bed spread, it also is tatered and worn, it does not add to making one feel comfortable. I know Richmond is know not to be safe but I felt safe. Everyone I met were friendly and curtious. It is right by ... read more