Extended Stay America - Richmond - Hilltop Mall

Anonymous 

on Expedia

13 years ago

Comfortable stay Overall it was a nice stay. It was quiet and comfortable. The only thing is that it would have been nice to have shampoo in the bathroom instead of having to run down to ask for some at the front desk. Suggestion: Ask guests if they will need any shampoo upon check in time. Having to send someone down to the desk to ask for shampoo was VERY inconvenient. 

Anonymous 

on Expedia

13 years ago

Great hotel Grerat place to stay while away from home for work. Great staff and service. The only problem i had was the cleaning staff did not close my door all the way so my room was unlocked for most of the day nothing was stolen or missing though. 

MAD in Canada 

on Expedia

13 years ago

extended stay good for the price, location worked for us, better part of Richmond 

Jim 

on Expedia

13 years ago

Good amenities. Good amenities. Good amenities. Good amenities. Close to restaurants and shopping. 

Anonymous 

on Expedia

13 years ago

Great hotel Nice hotel with wonderful staff 

LaShon 

on Expedia

13 years ago

Friday I guess the hotel is in the middle of remodeling, there were tears on the wall and lights. Overall, I needed to rest so the bed was comfortable and it was quiet for a Friday night.