This profile has been claimed by the business owner or representative.
Extended Stay America - Richmond - W. Broad Street - Glenside - North
- Hotels
- Richmond, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6807 Paragon Pl., Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate you taking the time to leave your rating and are happy you liked various aspects of your stay. However, we are sorry if we were not at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and we are happy to know you had a good time with us. Thank you for taking the time to share your rating. We look forward to your return visit. Sincerely, Hotel Management
I enjoyed my stay there some of the staff was unpleasant but reasonable everybody got to follow the rules wish I could have stayed longer
Business response:
Thank you for choosing Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. However, we regret the difficulties you had with some of our associates. Thank you also for your feedback, and we hope you will return so we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
did not like the security, room was small for a suite, everything needed to be updated. I liked the support given by the hotel when I wanted to check out a day early. This was based on other issues, rather than my dislike for the motel
Business response:
Thank you for staying with us and for taking the time to post a review. We're sorry our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again. Sincerely, Hotel Management
Overall, I had a pleasant stay. Room was clean and large. Staff was friendly. Location was great and close to Scott’s Addition which is where we were venturing to. Breakfast was slightly lacking. I would stay here again.
Business response:
Meghan, thank you for your recent stay at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. We are also glad you loved our courteous associates and your spotless, comfortable room. It is also great to read you liked our convenient location close to Scott’s Addition. Thank you again for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Great stay needs improvement on staff The actual stay was great but my check in took about 15-20 mins too long because the front desk attendant seemed unprepared or inattentive.
Business response:
Wesley, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. However, we are disappointed we failed to provide you the best possible welcome at check-in. Your feedback has been discussed with our front desk team to improve our services moving forward. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
The pool closed at 9pm the grill was inaccessible after 9 as it was in the pool enclosyre.
Business response:
Thank you for staying at Extended Stay America. We regret knowing you were not able to take advantage of the grill. On a positive note, your overall rating suggests you had a comfortable stay, and we hope these positive aspects of your visit will help you choose Extended Stay America again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Richmond - W. Broad Street - Glenside - North
How is Extended Stay America - Richmond - W. Broad Street - Glenside - North rated?
Extended Stay America - Richmond - W. Broad Street - Glenside - North has a 4.4 star rating with 719 reviews.
When is Extended Stay America - Richmond - W. Broad Street - Glenside - North open?
Extended Stay America - Richmond - W. Broad Street - Glenside - North is open now. It will close tomorrow at 12:00 a.m.