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Extended Stay America - Richmond - W. Broad Street - Glenside - North

4.4
  • Hotels
  • Richmond, VA

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

6807 Paragon Pl., Richmond, VA, 23230, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.4719 reviews
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David's profile image
5 years ago

It was fine although $129/ night should buy me more in Richmond VA! 

Business response:

David, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Clinton's profile image
Clinton 
5 years ago

Great Stay. Great customer service. 

Business response:

Clinton, thank you for your glorious comments regarding your visit to Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as encouragement to all of us. It was a pleasure serving you, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

My room didn't have a working shower, but otherwise everything was good. 

Business response:

Thank you for staying at our hotel. We are pleased to know you had a pleasant time here, but we regret the maintenance issue you encountered. Your feedback will be shared with the appropriate team to review and rectify this matter. Thank you again for your review. We look forward to your next stay at Extended Stay America. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

It's quiet, warm, and there's no bed bugs.It is also just around the corner from Sheetz. 

Business response:

Thank you for the glowing review of Extended Stay America. We're delighted to know you had a great time with us and that our location was convenient for you. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

The staff was friendly and helpful. Hotel was clean. 

Business response:

It was a pleasure having you as our guest at Extended Stay America. We're thrilled to know you were pleased with the service provided by our excellent associates and that you loved our well-kept hotel. We appreciate your business and hope to see you again on your next visit to Richmond. Sincerely, Hotel Management 

Tracy's profile image
6 years ago

Best Extended Stay Ever. I like to stay at Extended Stay Hotels because that have a kitchen. I have stayed at several Extended Stays in Richmond. This one was by far the best. My stay was peaceful and quiet. The room was very cozy and clean. I really enjoyed the set up of the room. It felt like I was staying in someone's home, rather that a hotel. The staff was friendly and courteous. I will be definitely be staying again. 

Business response:

Tracy, thank you for being our loyal guest. We're happy to know you loved your well-appointed room and that you enjoyed the service provided by our superb associates. We appreciate the recognition of our efforts and look forward to welcoming you back. Sincerely, Hotel Management 

MG's profile image
6 years ago

Good hotel, Sharon at the front desk was very friendly 

Business response:

We appreciate your terrific review of Extended Stay America. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your comments to Sharon! Thank you for staying with us and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Hollywood's profile image
Hollywood 
6 years ago

Experience would have been better if the hotel had smoking rooms. 

Business response:

Thank you for reviewing your stay. Although you had an overall pleasant time, we are sorry for not meeting all of your expectations. We hope you will consider staying with us so that we can make your next visit a memorable one. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

The hotel location and the room itself were great! However, there are a few areas for improvement. Check in was fast and easy but after that, I rarely saw anyone at the front desk. I went by several times but no one was there. Other guests were also baffled by no one being there. Additionally, I expected a few more options other than coffee and breakfast granola bars at breakfast. The hallway leading to my room on the second floor was fairly dirty and was never vacuumed during my stay. Despite these few less than favorable a... read more

Business response:

Thank you for taking the time to share your feedback online. Although you liked certain offerings and had an overall pleasant stay, we apologize for the difficulties you encountered here. Your feedback is shared with our housekeeping and front office teams in an effort to improve our service levels going ahead. We look forward to delivering you an exceptional experience on your next stay. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Richmond - W. Broad Street - Glenside - North

How is Extended Stay America - Richmond - W. Broad Street - Glenside - North rated?

Extended Stay America - Richmond - W. Broad Street - Glenside - North has a 4.4 star rating with 719 reviews. 

When is Extended Stay America - Richmond - W. Broad Street - Glenside - North open?

Extended Stay America - Richmond - W. Broad Street - Glenside - North is open now. It will close tomorrow at 12:00 a.m.