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Extended Stay America - Richmond - W. Broad Street - Glenside - North
- Hotels
- Richmond, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6807 Paragon Pl., Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked that for an extended stay hotel it was clean. I didn’t like the minimal complimentary breakfast, the smells in the hallway, or the fact that I purchased two rooms and asked for them to be close to one another but they were not. I was even told that I should feel lucky that I even got the two rooms that I reserved.
Business response:
We appreciate your evaluation of your stay at our hotel. Although you had an overall pleasant stay, we apologize for the difficulties which kept you from having an excellent time. Your feedback about the breakfast and the odor is discussed with the appropriate individuals of our organization in an effort to improve our future experiences. We hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Great experience Hotel was great. Very clean room and staff was helpful. Would stay again if I am ever in town.
Business response:
We are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Above all I like the staff very kind & friendly. Thank you
Business response:
Thank you for staying at Extended Stay America and for writing about your wonderful experience. The needs of our guests are indeed our top priority, and we are glad this is apparent in the quality of service you received. It was a pleasure hosting you, and we hope to do so again the next time you are in Richmond. Sincerely, Hotel Management
Stay was great the young lady at the desk could of been more respectable
Business response:
Thank you for choosing Extended Stay America. It’s a pleasure to know overall you enjoyed your stay with us. Also, your feedback will be used as a training tool to improve our service going forward. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Hotel was clean and quiet. Surrounding area wasn’t the best.
Business response:
Jennifer, thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Albert, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
It was a nice hotel, breakfast was meek at best, a few muffins and granola bars. The hotel was priced higher for the value
Business response:
We appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. Thank you for your wonderful comments about our comfortable hotel, our friendly and accommodating team, and the ease and variety of our grab-and-go breakfast. Your feedback is valuable, and we hope you will visit us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Richmond - W. Broad Street - Glenside - North
How is Extended Stay America - Richmond - W. Broad Street - Glenside - North rated?
Extended Stay America - Richmond - W. Broad Street - Glenside - North has a 4.4 star rating with 719 reviews.
When is Extended Stay America - Richmond - W. Broad Street - Glenside - North open?
Extended Stay America - Richmond - W. Broad Street - Glenside - North is open now. It will close tomorrow at 12:00 a.m.