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Extended Stay America - Richmond - W. Broad Street - Glenside - North
- Hotels
- Richmond, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6807 Paragon Pl., Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great stay Everything was great
Business response:
Thank you for sharing your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for a perfect stay. Your business is appreciated, and we hope you will come back to Extended Stay America again soon. Sincerely, Hotel Management
A very quaint hotel with accommodating features for a family on the go.
Business response:
It was our pleasure accommodating you at Extended Stay America. We appreciate you sharing your review with other travelers, and we are delighted you were 100% satisfied with our service and accommodations! Thanks once more for choosing our hotel, and we look forward to your next visit with us. Sincerely, Hotel Management
Very good deal if you need to sleep Room clean for basic need to sleep room. Breakfast weak. I prefer price higher with breakfast buffet. Overall excellent, and very safe neighborhood. Pool was eh? But did not care, I needed to sleep from 3:30am to 7am before continuing on a long grueling drive from Maine to South Carolina and back in two days.
Business response:
Ted, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you were impressed with your room and found us to be a good value. Thanks for all of your great feedback. We look forward to your next stay! Sincerely, Hotel Management
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Broken sink Overall the room was fine, but the sink drain was completely clogged and there was a gross drip bucket under the sink pipe on the floor. Sink would not drain for 30+ minutes after use and there was disgusting sand/dirt/debris left all over the sink bowl when it did drain. Very unappealing and not what you expect when you are paying for a hotel room. We notified the front desk and they said they would let maintenance know in he morning - which is when we are checking out. This roomshould not be occupied until the ... read more
Business response:
Carolyn, thank you for reviewing us. We're sorry for the plumbing issue you experienced in your room. We have shared your feedback with the concerned team to ensure they rectify the problem at the earliest. We hope to welcome you back. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
It was ok a little disappointed Everytime walk u p front now one at front desk didn't like that!! TV didn't have very many channels but room was nice
Business response:
Thank you for choosing our hotel. Although you had an overall pleasant stay, we are sorry for the service issues you experienced and regret the inconvenience it caused. I will be sure to share your concerns with the management to see where we can make improvements. We appreciate you being our guest and hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Waited 30 minutes to get someone to check us in at 9 pm. Had to go to an adjoining facility to get someone to find the person on duty. The person was called and said he was on break off grounds and could be back in 15 min. Was initially told to go somewhere else and call customer service in the am. Trrrible
Business response:
Please accept our apologies as well every assurance we will be working to address the concerns outlined in your review. Normally our staff does a terrific job of responding to our guests’ needs, and in your case, that did not happen. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope you will give us the chance to make it up to you at a future date. Sincerely, General Manager
Like Home The room was really spacious with a full kitchen. I was pleased with the cleanliness of the place and the roomie sitting area for company. Felt like home.
Business response:
Thank you for being our guest at Extended Stay America. It’s our pleasure knowing you had an excellent stay and that you were impressed with your comfortable room and our fully-equipped kitchen. We appreciate you sharing your nice comments and look forward to welcoming you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Richmond - W. Broad Street - Glenside - North
How is Extended Stay America - Richmond - W. Broad Street - Glenside - North rated?
Extended Stay America - Richmond - W. Broad Street - Glenside - North has a 4.4 star rating with 719 reviews.
When is Extended Stay America - Richmond - W. Broad Street - Glenside - North open?
Extended Stay America - Richmond - W. Broad Street - Glenside - North is open now. It will close tomorrow at 12:00 a.m.