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Extended Stay America - Richmond - W. Broad Street - Glenside - North
- Hotels
- Richmond, VA
About this business
Location details
6807 Paragon Pl., Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
disapointed When I got there I was told they didn't have my reservation, even though it was played in full. I was told they didn't have a king size bed like I requested and paid for and that they could give me a queen size bed. I said it was ok and I asked for a credit since I had paid for something else. I was told that I needed to contact the website were I booked the room and they will issue me a refund, not true. The hallways a creepy but overall they are ok
Business response:
Thank you for taking the time to provide us with your feedback. I sincerely apologize for the issues you experience during check-in. In response to your feedback, I will be using your comments as a training tool for our front desk staff to make sure we are more mindful of our room inventory moving forward. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
not too far from king's dominion Room's smelled liked fresh air was needed. The breakfast is fruit and oatmeal. bathroom dirty and in need of r eal cleaning. bed was somewhat comfy. it worked for a bargAIN SHOPPER.. LAST MINUTE TRIP I WOULD STAY HERE AGAIN.
Business response:
Your review for our hotel was recently brought to my attention. Please accept our apologies for the cleanliness issues you experience. To uphold our company’s high standards, I will be retraining our staff on our cleaning and room and inspection procedures. Still, I am glad to hear you would stay with us again. Thank you for sharing your experience with us. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
New Appeal Good can't complain enjoyed stay
Business Trip Brief stay in Richmond for business. Good location to where I needed to be. Safe area with plenty of free parking. Room was nice with fridge and mini kitchen. Very Clean. Free wifi. Breakfast was basics. Overall very good value for your money. Would stay there again.
Didn't get a king size bed, a clean room or a coffee pot.
JUST TO STAY It was a little noisy. And not even one spoon/fork/knife/glass in teh kitchen.
Not terrible This hotel is just not terrible. Cleanliness is what I did not like.
will stay again Home like.
Frequently asked questions about Extended Stay America - Richmond - W. Broad Street - Glenside - North
How is Extended Stay America - Richmond - W. Broad Street - Glenside - North rated?
Extended Stay America - Richmond - W. Broad Street - Glenside - North has a 3.7 star rating with 1,142 reviews.
When is Extended Stay America - Richmond - W. Broad Street - Glenside - North open?
Extended Stay America - Richmond - W. Broad Street - Glenside - North is open now. It will close tomorrow at 12:00 a.m.