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Extended Stay America - Richmond - W. Broad Street - Glenside - North
- Hotels
- Richmond, VA
About this business
Location details
6807 Paragon Pl., Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was excellent service was great and nice location
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you loved our ideal location and that you were impressed with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, Hotel Management
Booked hotel room with king bed in January paid extra and got to hotel and had gave all king beds away and received double bed stay at this hotel 4 times a year
Business response:
We appreciate your stay and for taking the time to leave feedback. It's good to read about the enjoyable aspects of your visit, but we apologize for the difficulties you experienced with your reservation. Your review will be discussed with the front desk team to make necessary corrections. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
The property is okay but not the management. Everything is cut down to the minimum. There was even no shower head in the bathroom!
Business response:
Thanks for being our guest. We sincerely apologize for the cleanliness issue you encountered in your room while you were here. We are sure this was a result of miscommunication between our Housekeeping and Front Office Departments since a suite should not be made available for occupancy until the cleaning and maintenance process is complete. Your feedback is shared with the respective teams to be more diligent with their duties going forward. Please give us a chance to redeem ourselves on a future date. Sincerely, Hotel Man... read more
Great stay Everything was great
Business response:
Thank you for sharing your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for a perfect stay. Your business is appreciated, and we hope you will come back to Extended Stay America again soon. Sincerely, Hotel Management
A very quaint hotel with accommodating features for a family on the go.
Business response:
It was our pleasure accommodating you at Extended Stay America. We appreciate you sharing your review with other travelers, and we are delighted you were 100% satisfied with our service and accommodations! Thanks once more for choosing our hotel, and we look forward to your next visit with us. Sincerely, Hotel Management
Very good deal if you need to sleep Room clean for basic need to sleep room. Breakfast weak. I prefer price higher with breakfast buffet. Overall excellent, and very safe neighborhood. Pool was eh? But did not care, I needed to sleep from 3:30am to 7am before continuing on a long grueling drive from Maine to South Carolina and back in two days.
Business response:
Ted, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you were impressed with your room and found us to be a good value. Thanks for all of your great feedback. We look forward to your next stay! Sincerely, Hotel Management
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Broken sink Overall the room was fine, but the sink drain was completely clogged and there was a gross drip bucket under the sink pipe on the floor. Sink would not drain for 30+ minutes after use and there was disgusting sand/dirt/debris left all over the sink bowl when it did drain. Very unappealing and not what you expect when you are paying for a hotel room. We notified the front desk and they said they would let maintenance know in he morning - which is when we are checking out. This roomshould not be occupied until the ... read more
Business response:
Carolyn, thank you for reviewing us. We're sorry for the plumbing issue you experienced in your room. We have shared your feedback with the concerned team to ensure they rectify the problem at the earliest. We hope to welcome you back. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Richmond - W. Broad Street - Glenside - North
How is Extended Stay America - Richmond - W. Broad Street - Glenside - North rated?
Extended Stay America - Richmond - W. Broad Street - Glenside - North has a 3.7 star rating with 1,142 reviews.
When is Extended Stay America - Richmond - W. Broad Street - Glenside - North open?
Extended Stay America - Richmond - W. Broad Street - Glenside - North is open now. It will close tomorrow at 12:00 a.m.