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Extended Stay America - Richmond - W. Broad Street - Glenside - North
- Hotels
- Richmond, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
6807 Paragon Pl., Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A night getaway This hotel served its purpose.
Nice and Comfortable Nice, comfortable hotel for our short stay. Conveniently located to everything we wanted to do.
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! It’s great to read that you enjoyed our convenient location. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Richmond Folk Fest We were late to the party and needed a place to stay. Extended Stay American fit the bill. Lovely room. Friendly staff.
Business response:
Thank you for taking the time to provide us with your review. Please accept our apologies that our grab-and-go breakfast was not to your expectations. Still, I’m so pleased to read that you enjoyed our comfortable rooms and friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Centrally located to Downtown Richmond and I 64 The staff / Dominique while checking in had a beautiful smile and very knowledgeable about the amenities.
Business response:
Thank you for taking the time to write a review about our property. We really appreciate your comments regarding our excellent customer service and convenient location! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Serving customer needs! Great business trip! Staff was very accommodating to my needs
Business response:
Thank you for sharing your feedback about your stay. I truly appreciate your kind comments about our friendly customer service. I’m thrilled we were able to provide you with a home away from home experience. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Not a bad place great location Hallways smell like smoke like an old bar Staff was fine and room fairly clean
Business response:
Thank you for your review. I apologize for the smoke odors you experienced. Still, I am glad we were able to provide you with a satisfactory stay overall. Our team is committed to satisfying our guests, so we are very thankful for your feedback.
Opportunities The main concern that I had what the smell the room had.With people cooking all around,my room was left with a small of noodles. The bathroom was"disinfected" with clorox and the smell was extremely strong. The continental Breakfast was just ok ( No I was not expecting anything extravagant ) a few more different pastries would have been more acceptable
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will make sure we are clearly communicating our amenities during guest arrivals as well as reviewing our room inspection procedures. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience at our hotel t... read more
Frequently asked questions about Extended Stay America - Richmond - W. Broad Street - Glenside - North
How is Extended Stay America - Richmond - W. Broad Street - Glenside - North rated?
Extended Stay America - Richmond - W. Broad Street - Glenside - North has a 4.5 star rating with 770 reviews.
When is Extended Stay America - Richmond - W. Broad Street - Glenside - North open?
Extended Stay America - Richmond - W. Broad Street - Glenside - North is open now. It will close tomorrow at 12:00 a.m.