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Extended Stay America - Richmond - W. Broad Street - Glenside - South
- Hotels
- Richmond, VA
About this business
Extended Stay America Hotel Richmond - W. Broad Street - Glenside - South is located at 6811 Paragon Pl, Richmond, VA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 1.0.
Location details
6811 Paragon Pl., Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Patrick, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon Sincerely, Hotel Management
The staff is very friendly but this hotel could use some major upgrades. The rooms smell, the bathrooms aren’t clean, the kitchen isn’t clean, and there are creepy people lingering around.
Business response:
Thank you for posting a review of your stay with us. We are sorry for the cleanliness issues you encountered in your room. Please be assured that we have discussed your concerns with our housekeeping team to make sure we are more diligent with our efforts going forward. However, we are glad to know you were pleased with our courteous associates. We hope to have a second chance to provide you with the visit you deserve soon. Sincerely, Hotel Management
Business response:
Estella, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management
the first room i got smelled like cigarette smoke and the outlets did not work ,called the front desk the lady was very helpful ! second room i had all flat surfaces were super sticky .
Business response:
Thank you for being our guest. We are sorry for the odor you experienced while being here. We work hard to provide a clean, fresh environment, and we're sorry there were few issues that compromised your otherwise pleasant visit. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Please consider choosing us again so we can make it up to you. Sincerely, Hotel Management
Business response:
Millard, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Seems to be the same building split into two sides. The side we were on had no markings that it was extended stay on the outside other than the small entrance sign. Was very confusing knowing which one was which. Was great otherwise.
Business response:
Thank you for your review. We are glad you had a good time with us. We value your feedback and have made a note of it. We hope you will choose us again on your next visit to our area. Sincerely, Hotel Management
We had a very good experience here everyone was so friendly and helpful.The rooms were very clean and the price is fair on each room. We will definitely be returning
Business response:
Michael, thank you for sharing your experience with us. We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our accommodations and friendly staff. We look forward to welcoming you back soon. Sincerely, Hotel Management
Great Staff I prefer the staff at this location verses the Short Pump location. My sister drives for Lyft and warned me that this was a lively location but nothing crazy happened. It just seemed like people were walking around all night. Next time I'll sleep with the TV on so I won't wake up every time someone takes a smoke break.
Business response:
Senate, thank you for choosing to stay with us at Extended Stay America. We are glad to know you were impressed with the service you received from our associates and that overall you had a pleasant time while you were here. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Richmond - W. Broad Street - Glenside - South
How is Extended Stay America - Richmond - W. Broad Street - Glenside - South rated?
Extended Stay America - Richmond - W. Broad Street - Glenside - South has a 4.3 star rating with 1,090 reviews.
When is Extended Stay America - Richmond - W. Broad Street - Glenside - South open?
Extended Stay America - Richmond - W. Broad Street - Glenside - South is open now. It will close tomorrow at 12:00 a.m.