This profile has been claimed by the business owner or representative.
Extended Stay America - Richmond - W. Broad Street - Glenside - South
- Hotels
- Richmond, VA
About this business
Extended Stay America Hotel Richmond - W. Broad Street - Glenside - South is located at 6811 Paragon Pl, Richmond, VA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 1.0.
Location details
6811 Paragon Pl., Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I would stay there again if I'm in the area. Overall My stay was pleasant. The bed is comfortable. The room was clean. My only real complaint is the water pressure in the shower is horrible and the bathroom sink just barely runs. I was there for a week. No bugs this is always a huge plus for me. Overall it was pretty quiet. I work nights and sleep days. Go to the laundromat if you need to do laundry, their washers don't work very well but they did refund my money.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and look forward to welcoming you back. Sincerely, Hotel Management
It was loud in the evening. Lots of shouting at night. Apparently the location is known by the local police. 2 police cars were arriving on site as I was exiting for dinner. The parking lot had not been cleaned recently.
Business response:
Thank you for choosing us and for rating your experience. We regret if we missed any opportunities to provide you with a perfect stay. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our guests. Sincerely, Hotel Management
Business response:
Lakeisha, thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America; we look forward to seeing you again soon. Sincerely, Hotel Management
fantastic place I was very pleased with the service, cleanliness of the place and the location was great.
Business response:
Thank you for posting such kind comments about Extended Stay America. It was a pleasure to read you were impressed with how immaculate our property is and the service provided by our courteous associates. Your excellent rating is appreciated, and we look forward to seeing you soon. Sincerely, Hotel Management
REAL BASIC IT WAS FINE...JUST HATED NO COFFEE ANYWHERE, ONLY ONE PHONE IN A 2 BEDROOM SUITE, AND NOTHING FOR COOKING
Business response:
Robert, thank you for your review. Although you had an overall satisfactory stay, we regret your disappointment with our grab-and-go breakfast not being available during your stay due to the current circumstances. Please know we have updated information on our hotel's website so our guests can be aware of what we offer currently. Kindly note, kitchenware is also available at the front desk upon request. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. We hope you ... read more
Quick service Front desk was very quick and helpful in moving us to another room when the first room had faulty lights and tv remote.
Business response:
Jeff, thank you for your feedback about Extended Stay America. We are glad our front desk was prompt to resolve the issue that you were facing and thus ensured that your stay was pleasant. We look forward to seeing you again soon. Sincerely, Hotel Management
Was annoyed at checking in, the clerk claimed the hotel did not accept a cash period to pay for the room.
Business response:
Randy, thank you for selecting us. We are sorry you were inconvenienced by our payment policy. Please know, it is our hotel policy not to accept cash as a form of payment. We must have a credit or debit card on file for each reservation to cover incidentals during your stay. This is standard industry practice at reputable hotel chains. We hope your visit was comfortable and that you were satisfied with our services. Thank you once again for staying with us, and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Richmond - W. Broad Street - Glenside - South
How is Extended Stay America - Richmond - W. Broad Street - Glenside - South rated?
Extended Stay America - Richmond - W. Broad Street - Glenside - South has a 4.3 star rating with 1,090 reviews.
When is Extended Stay America - Richmond - W. Broad Street - Glenside - South open?
Extended Stay America - Richmond - W. Broad Street - Glenside - South is open now. It will close tomorrow at 12:00 a.m.