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Extended Stay America - Richmond - W. Broad Street - Glenside - South
- Hotels
- Richmond, VA
About this business
Location details
6811 Paragon Pl., Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I’d stay again Staff was wonderful, no issues.
Business response:
Dear Cheryl, Thank you for choosing Extended Stay America. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future!Sincerely,Hotel Management
Due to winter, not much crowd was there. Most of the rooms were empty. Rooms were clean with beautiful ocean view.
Business response:
Dear Samikshan, We're glad to hear that you enjoyed the peaceful atmosphere and ocean views during your winter stay. Our team takes pride in providing clean accommodations for all guests to enjoy. Your positive feedback is greatly appreciated. Should you choose to visit again, we look forward to providing you with another pleasant experience. Thank you for your review!Sincerely,Hotel Management
Security Disliked loud tenants
Business response:
Dear Patricia, Thank you for staying with Extended Stay America and sharing your experience. We're glad you found our hotel to be nice overall. However, we apologize for disrupting your stay caused by the noise disturbance from inconsiderate neighbors. We appreciate your understanding and will ensure that our team is aware of these concerns to improve our guest experience in the future. We hope to have the opportunity to serve you again and provide you with an even more pleasant stay.Sincerely,Hotel Management
Carpeting was dirty and needs replacing.
They have an elevator, breakfast was supposed to be included but no one mentioned it or where to go
Business response:
Dear Taelor, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. Also, we are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Our team is working to ensure the issues mentioned are improved. Considering our positive highlights, please stay with us again so we can provide you with a much more satisfying experience. Sincerely,Hotel Management
First time staying so it was nice
Frequently asked questions about Extended Stay America - Richmond - W. Broad Street - Glenside - South
How is Extended Stay America - Richmond - W. Broad Street - Glenside - South rated?
Extended Stay America - Richmond - W. Broad Street - Glenside - South has a 3.4 star rating with 1,822 reviews.
When is Extended Stay America - Richmond - W. Broad Street - Glenside - South open?
Extended Stay America - Richmond - W. Broad Street - Glenside - South is open now. It will close tomorrow at 12:00 a.m.