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Extended Stay America - Richmond - W. Broad Street - Glenside - South
- Hotels
- Richmond, VA
About this business
Extended Stay America Hotel Richmond - W. Broad Street - Glenside - South is located at 6811 Paragon Pl, Richmond, VA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 1.0.
Location details
6811 Paragon Pl., Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There are two Extended Stay hotels side by side. I stayed at the cheaper one at 6818 Paragon Place. The room was very clean. I didn't use but it has a good kitchen and small table. Dishes are not stocked in the kitchen cabinets but you request the ones you need at the front desk/ office. The bedroom side of area has a recliner chair that i did not use.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you loved your well-appointed room and that you had a pleasant time while you were here. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
was expecting breakfast it was coffee and a muffin and granola bar
Business response:
Thanks for evaluating your experience at our hotel. We are sorry for the disappointment you had with our grab-and-go breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Good to stay one night... Place was clean but sorely in need of updating, both within the room and external areas, including lobby. Also directions need to be much clearer as there is another extended stay motel right next door.
Business response:
Thank you for staying with us for an overnight stay. Although you liked our well-kept property, we are sorry for the disappointment you had with the overall condition of the property. Your concerns regarding the update will be shared with the appropriate individuals in our organization as we begin formulating plans for future renovations. We value your suggestions and are committed to providing outstanding service, and we hope you will give us another opportunity to prove that to you. Sincerely, Hotel Management
The room was clean , didn’t smell like smoke , bed was comfortable
Business response:
Thank you for choosing Extended Stay America and for the excellent rating. We are delighted you loved our clean rooms and comfortable beds. However, we are sorry for the odor you experienced and regret the inconvenience it caused. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Loud Not Safe Wish I had known there was another Extended Stay across the parking lot that was a HOTEL versus a MOTEL. Someone knocked on my door around midnight looking for someone else. Lobby did not smell good.
Business response:
Thank you for being our guest. We are sorry for the unfortunate incident you mentioned and regret the inconvenience it caused. We also apologize for the odor you experienced and will share it with our housekeeping team to ensure a better experience going forward. We value your feedback and hope you will give us a chance to make it up to you in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Richmond - W. Broad Street - Glenside - South
How is Extended Stay America - Richmond - W. Broad Street - Glenside - South rated?
Extended Stay America - Richmond - W. Broad Street - Glenside - South has a 4.3 star rating with 1,090 reviews.
When is Extended Stay America - Richmond - W. Broad Street - Glenside - South open?
Extended Stay America - Richmond - W. Broad Street - Glenside - South is open now. It will close tomorrow at 12:00 a.m.