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Extended Stay America - Richmond - W. Broad Street - Glenside - South
- Hotels
- Richmond, VA
About this business
Location details
6811 Paragon Pl., Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a pleasant stay. Staff was nice and accommodating.
Business response:
Consuella, thank you for sharing your review of Extended Stay America. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We will enjoy sharing your comments with our team. It was a pleasure having you as our guest, and we look forward to accommodating you again soon! Sincerely, Hotel Management
Quick Trip My stay was very nice. No issues and quiet.
Have stayed at other of your Suites. This one was clean inside and out. Needed a coffee maker in our room and staff was very accomadating.
Business response:
Grant, thank you for choosing Extended Stay America and your loyalty to our brand. We are glad to read you loved our well-maintained hotel and that our staff was attentive to your needs. They strive to go above and beyond to welcome and assist all of our guests. We appreciate your feedback and look forward to hosting you again soon. Sincerely, Hotel Management
The location was convenient to everything.
Overall of room The room only had one burner working on stove top..didn't know that silverware, pots and pans, and dishes had to be requested.
Business response:
Kimberly, thank you for sharing your experience. We are sorry you were unaware of our hotel policies and for the inconvenience caused. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
OK for 1 day The written description mentioned a full kitchen and coffee/tea maker in the room. There were no utensils at all in the kitchen and nothing to make tea or coffee. The wall plugs are wobbly. For a 1 night dtay, the room was adequate..
Business response:
Carol, weappreciate your review and thank you for your feedback. We certainly apologize for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and it appears as if we failed to share information on the availability of our dishes. To ensure cleanliness for every guest, we keep the dishware at our front desk and our team is happy to deliver them to the guest's suite. We have shared your comments with our team for improvement. We ho... read more
Quiet clean good customer service. Great location
Business response:
Thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. It is wonderful to read you enjoyed our excellent service and convenient location. We are thrilled to share your feedback with the team as they love to hear nice comments from our guests. It was a pleasure having you stay with us and we hope you will choose us again! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Richmond - W. Broad Street - Glenside - South
How is Extended Stay America - Richmond - W. Broad Street - Glenside - South rated?
Extended Stay America - Richmond - W. Broad Street - Glenside - South has a 3.4 star rating with 1,822 reviews.
When is Extended Stay America - Richmond - W. Broad Street - Glenside - South open?
Extended Stay America - Richmond - W. Broad Street - Glenside - South is open now. It will close tomorrow at 12:00 a.m.