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Extended Stay America - Richmond - W. Broad Street - Glenside - South
- Hotels
- Richmond, VA
About this business
Location details
6811 Paragon Pl., Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was relaxing, fast check in. Got the first floor as I requested. The room was non smoking but it did smell like smoke a little but luckily I had spray for that. I will always come back though. One of my favorite spots to hide out.
Business response:
Thank you for choosing Extended Stay America. We are glad you check-in was smooth and that the room you stayed in was in overall good condition. It is always great to welcome a frequent traveler and we appreciate you prefer us over other options. We are looking forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Clinton, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Patrick, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon Sincerely, Hotel Management
The staff is very friendly but this hotel could use some major upgrades. The rooms smell, the bathrooms aren’t clean, the kitchen isn’t clean, and there are creepy people lingering around.
Business response:
Thank you for posting a review of your stay with us. We are sorry for the cleanliness issues you encountered in your room. Please be assured that we have discussed your concerns with our housekeeping team to make sure we are more diligent with our efforts going forward. However, we are glad to know you were pleased with our courteous associates. We hope to have a second chance to provide you with the visit you deserve soon. Sincerely, Hotel Management
Business response:
Estella, thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management
the first room i got smelled like cigarette smoke and the outlets did not work ,called the front desk the lady was very helpful ! second room i had all flat surfaces were super sticky .
Business response:
Thank you for being our guest. We are sorry for the odor you experienced while being here. We work hard to provide a clean, fresh environment, and we're sorry there were few issues that compromised your otherwise pleasant visit. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Please consider choosing us again so we can make it up to you. Sincerely, Hotel Management
Business response:
Millard, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Richmond - W. Broad Street - Glenside - South
How is Extended Stay America - Richmond - W. Broad Street - Glenside - South rated?
Extended Stay America - Richmond - W. Broad Street - Glenside - South has a 3.4 star rating with 1,822 reviews.
When is Extended Stay America - Richmond - W. Broad Street - Glenside - South open?
Extended Stay America - Richmond - W. Broad Street - Glenside - South is open now. It will close tomorrow at 12:00 a.m.