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Extended Stay America - Richmond - W. Broad Street - Glenside - South

4.3
  • Hotels
  • Richmond, VA

About this business

HospitalityHotels

Extended Stay America Hotel Richmond - W. Broad Street - Glenside - South is located at 6811 Paragon Pl, Richmond, VA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 1.0. 

Location details

6811 Paragon Pl., Richmond, VA, 23230, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.31,090 reviews
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Patrick's profile image
Patrick 
6 years ago

Very noisy parking lot. I was woken up many times by the person in the room above me who sounded like they were pacing all night. Make sure you get a room on the top floor. At least the elevator worked. 

Business response:

Patrick, thank you for choosing our hotel for your recent stay. We strive to create a relaxing and peaceful environment at our hotel, and we are sorry that this was not your experience. Please accept our apologies for the disruptions you experienced due to the noise from your neighboring guests. We have front desk staff available 24 hours a day to address problems such as this, so we would have been pleased to resolve this issue while you were here. We hope you will give us another chance the next time you visit the area. S... read more

Anonymous's profile image
Anonymous 
6 years ago

Good value This is a convenient place to stay with a lot of food choices close by. The only down side is some of the shady characters walking around the parking lot. 

Business response:

Thank you for choosing Extended Stay America. We are delighted to know you were impressed with our perfect location and that you found us to be a good value. It was a pleasure having you as our guest, and we look forward to seeing you back soon. Sincerely, Hotel Management 

peytie's profile image
peytie 
6 years ago

we had great service, but sadly not hot water. My only complaint. 

Business response:

Peytie, thank you for being our guest at Extended Stay America. We are happy to know you had a pleasant stay with us and liked the service provided by our courteous associates. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management 

Frank's profile image
6 years ago

Business response:

Frank, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
6 years ago

Like the place. Nice and clean. Will come back when necessary. 

Business response:

Thank you for writing about your stay at the [hotel name] and sharing it with fellow travelers. It is always great to see our guests have enjoyed their stay with us, and comments like yours reassure us that we are on the right track. We look forward to welcoming you back the next time you're in the city. Sincerely, Hotel Management 

SK's profile image
6 years ago

Fine for a long drive stopover. Breakfast was coffee and granola bars. 

Business response:

Thank you for staying at our hotel. We are happy you were pleased with most of our services, but we are sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. We are confident you will have a better experience. Sincerely, Hotel Management 

Theresa's profile image
Theresa 
6 years ago

The hotel was convenient to get to and appealing. Guest services were polite and informative. The room was clean and comfortable. It was very nice to have a standard size refrigerator in the room instead of a mini-fridge. A coffee maker in the room would have been great (this was optional and could have been requested at check in; I was unaware until I was in the room and too tired to go back). I will look for this chain on future trips prior to choosing another hotel. 

Business response:

Theresa, we appreciate you taking the time to write a review about your stay with us at Extended Stay America. We are glad to read you liked our convenient location and that you were impressed with your clean & comfortable room which was perfect for your needs. It was our pleasure serving you, and we look forward to your next stay with us soon. Sincerely, Hotel Management 

John's profile image
6 years ago

Business response:

John, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management 

Derrick's profile image
Derrick 
6 years ago

Business response:

Derrick, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Richmond - W. Broad Street - Glenside - South

How is Extended Stay America - Richmond - W. Broad Street - Glenside - South rated?

Extended Stay America - Richmond - W. Broad Street - Glenside - South has a 4.3 star rating with 1,090 reviews. 

When is Extended Stay America - Richmond - W. Broad Street - Glenside - South open?

Extended Stay America - Richmond - W. Broad Street - Glenside - South is open now. It will close tomorrow at 12:00 a.m.