This profile has been claimed by the business owner or representative.
Extended Stay America - Richmond - W. Broad Street - Glenside - South
- Hotels
- Richmond, VA
About this business
Extended Stay America Hotel Richmond - W. Broad Street - Glenside - South is located at 6811 Paragon Pl, Richmond, VA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 1.0.
Location details
6811 Paragon Pl., Richmond, VA, 23230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
I liked the property location as it is close to the interstate, food, and entertainment. The room was spotless, however the only thing I did not like was the powerful odor of a cleaner. The windows had been opened to air the place out but it was overwhelming to someone that has a breathing problem like myself, I have asthma. Otherwise ny stay was very pleasant.
Business response:
Thank you for choosing Extended Stay America. We are glad to know you enjoyed our location and also loved your well-appointed accommodations. We appreciate your feedback and look forward to seeing you back soon. Sincerely, Hotel Management
愛想は良いがクオリティはいまいち 自動車旅行の途中で急遽予約したホテルなので、特にクオリティに期待していたわけではないですが、シャワーが出なかったり、チェックインに凄く時間がかかったりと、正直快適な滞在とは言えませんでした。スタッフの方が不愛想だったりしたわけではないので、嫌な気持ちにまではなりませんでしたが、もう少しホテルらしいクオリティを維持して欲しかったです。
Business response:
Thank you for choosing us. We offer our sincere apologies for the maintenance issue and poor service you received from our associates. We consider your feedback very important, and thus it has been shared with the concerned teams, and we will take the appropriate steps to prevent these problems from happening again. We hope you’ll give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Business response:
Clifton, thank you for taking the time out of your busy schedule to share your glorious rating with fellow travelers online. We appreciate you choosing us and look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Lloyd, thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Very noisy parking lot. I was woken up many times by the person in the room above me who sounded like they were pacing all night. Make sure you get a room on the top floor. At least the elevator worked.
Business response:
Patrick, thank you for choosing our hotel for your recent stay. We strive to create a relaxing and peaceful environment at our hotel, and we are sorry that this was not your experience. Please accept our apologies for the disruptions you experienced due to the noise from your neighboring guests. We have front desk staff available 24 hours a day to address problems such as this, so we would have been pleased to resolve this issue while you were here. We hope you will give us another chance the next time you visit the area. S... read more
Good value This is a convenient place to stay with a lot of food choices close by. The only down side is some of the shady characters walking around the parking lot.
Business response:
Thank you for choosing Extended Stay America. We are delighted to know you were impressed with our perfect location and that you found us to be a good value. It was a pleasure having you as our guest, and we look forward to seeing you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Richmond - W. Broad Street - Glenside - South
How is Extended Stay America - Richmond - W. Broad Street - Glenside - South rated?
Extended Stay America - Richmond - W. Broad Street - Glenside - South has a 4.4 star rating with 1,157 reviews.
When is Extended Stay America - Richmond - W. Broad Street - Glenside - South open?
Extended Stay America - Richmond - W. Broad Street - Glenside - South is open now. It will close tomorrow at 12:00 a.m.