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Extended Stay America - Rock Hill
- Hotels
- Rock Hill, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1835 Canterbury Glen Ln., Rock Hill, SC, 29730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good Stay Thanks
Business response:
Dear Larry, Thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Hotel Management
Very nice and clean. Wowed us with the room size.
Not Again First time staying at an extended stay. This particular location was previously another hotel chain but purchased by extended stay years ago so I'm not sure if the look is typical of extended stay. I will say that staff were welcoming and friendly and the hotel room itself was clean. Other than that the experience was subpar. Upon first entering the hotel there was a weed odor, I saw trash cans on multiple floors overrun with trash. A few doors down from our room someone was blasting music. The beds were not comfor... read more
Business response:
Dear Brekean, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. Our concerned team is already at work to improve the missed areas. Please revisit and allow us to serve you better on your next visit.Sincerely,Hotel Management
The property did not have many breakfast oprions as it was extremely limited. The rooms were clean and equipped.
Business response:
Dear Richard, Thank you for your review; it's nice to hear you enjoyed your overall stay with us. However, we are sorry the breakfast options were not to your liking. We will make a note of your feedback as we always want to know how to improve our guest experience. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels! Sincerely,Hotel Management
The showers wasn’t very clean and there was a funny smell when you enter the room.
Business response:
Dear Mary, Thank you for taking the time to review our hotel. We are disappointed that we did not provide you with the flawless experience you deserve, and we sincerely apologize. Your concerns have been shared with the proper individuals, and we are grateful for the feedback. We hope you will revisit us and allow us to provide you with a more seamless stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Rock Hill
How is Extended Stay America - Rock Hill rated?
Extended Stay America - Rock Hill has a 4.5 star rating with 2,000 reviews.
When is Extended Stay America - Rock Hill open?
Extended Stay America - Rock Hill is open now. It will close tomorrow at 12:00 a.m.