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Extended Stay America - Rock Hill
- Hotels
- Rock Hill, SC
About this business
Location details
1835 Canterbury Glen Ln., Rock Hill, SC, 29730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Never have an issue with the staff or the services at the establishment. Is always great to speak with the staffs easy going never having an issue with room Services housekeeping or extending my stay.
Business response:
THANK YOU SO MUCH!!! WE SENT A REVIEW TO THE EMAIL YOU REGISTERED WITH US, DO YOU MIND COMPLETING IT WITH ALL 10s??? the staff would really appreciate it.
The staff was great. The hotel itself is a bit run down and it shows. We also had a coffee pot that didn't work and could not get enough dishes supplied to us by the hotel, so we ended up going to the Dollar Tree to outfit what we needed. The breakfast was not available. Apparently, if you don't get there right at 6:30 and fight everyone, you don't get breakfast. Although the staff was great and nice, I will not stay there again.
Business response:
Dear Teresa, Thank you for staying with us and sharing your experience. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we apologize for any inconveniences you encountered and appreciate you bringing them to our attention so future guests can enjoy a seamless and comfortable stay. Your feedback is invaluable to us, and we hope to welcome you back in the near future to provide you with an even better experience.Sincerely,Hotel Management
Weary Travelers Welcome Great Place To Stay To Rest Your Weary Bones
Business response:
Dear Dominic, Thank you for staying at Extended Stay America during your recent trip to the city. We are delighted you had an enjoyable and comfortable stay at our location and appreciate the staff for the hospitality provided. Compliments will reach the concerned individuals. Please revisit, and we look forward to serving you again.Sincerely,Hotel Management
breakfast was disgusting. Coffee horrible and no cream!
Frequently asked questions about Extended Stay America - Rock Hill
How is Extended Stay America - Rock Hill rated?
Extended Stay America - Rock Hill has a 3.9 star rating with 2,661 reviews.
When is Extended Stay America - Rock Hill open?
Extended Stay America - Rock Hill is open now. It will close tomorrow at 12:00 a.m.