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1835 Canterbury Glen Ln., Rock Hill, SC, 29730, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Breakfast needs to be upgraded to more options besides little muffins and a snack bar and one pack oatmel and make sure its stocked bc everytime i went down there it was nothing there.
Business response:
Dear Sarah, Thank you for sharing your thoughts with us. We appreciate your suggestions about expanding the breakfast options at Extended Stay America and will certainly consider them for future improvements. Your feedback is essential, and we’ll ensure our Grab and Go Breakfast is better stocked. We hope to make your next visit even more enjoyable.Sincerely,Hotel Management
Very clean Room was very clean. I arrived a little earlier then check in time and they had a room ready and allow me to check in. Very friendly workers. would stay again when i'm in the area.
Business response:
Dear David, Thank you for choosing Extended Stay America! We’re delighted to hear you appreciated the cleanliness of your room and that our team could accommodate your early arrival. It’s wonderful that our staff made your stay enjoyable. We look forward to welcoming you back whenever you’re in the area again. Safe travels!Sincerely,Hotel Management
Very friendly staff week def be back
The staff were nice and courteous. The to go breakfast was lackluster at best and 2 of the 3 mornings there wasn’t even coffee. Our room felt damp for the entire stay.
Business response:
Dear Guest, Thank you for acknowledging the hospitality you received during your visit. We’re sorry the breakfast and coffee offerings didn’t meet expectations, and that the room's atmosphere wasn’t ideal. Our team will address these concerns promptly to ensure a better experience in the future. Your feedback is valuable, and we hope to provide a more comfortable stay next time. Safe travels!Sincerely,Hotel Management
Staff is very pleasant amd helpful the day shift and night
I was disappointed in the "Free breakfast" of a small muffin or cereal bar or oatmeal with coffee. Not my idea of a real breakfast, Shud not advertise it as such.
Business response:
Dear Joseph, Thank you for your feedback on our breakfast offerings at Extended Stay America. We appreciate your input and are always looking for ways to enhance our guest experience. Your comments are invaluable in helping us make improvements. We hope to welcome you back for a more satisfying stay.Sincerely,Hotel Management
Amazing staffs!! Thanks for treating quests with warm welcome. Will definitely come back!
Ahmad was wonderful to work with. Recommend for group stays!
Business response:
Dear Jesus, Thank you for your feedback! We’re delighted to hear that Ahmad provided excellent service. Extended Stay America is pleased to be a great choice for group stays. We look forward to welcoming you back soon!Sincerely,Hotel Management
Great place great staff
Extended Stay America - Rock Hill has a 3.9 star rating with 2,608 reviews.
Extended Stay America - Rock Hill is open now. It will close tomorrow at 12:00 a.m.