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Extended Stay America - Rock Hill
- Hotels
- Rock Hill, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1835 Canterbury Glen Ln., Rock Hill, SC, 29730, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff keeps the premises very clean. The staff has a great attitude and are attentive. The housekeeping did a great job maintaining cleanliness if the room. I was very satisfied with my stay. Highly recommended just wish the coffee was 24/7 but the gym, laundry and sitting area are bonuses. Thank you
Business response:
We love to hear the positive feedback about the care we put into our hotel. Thanks so much. (And I will think about the 24/7 coffee) .
Me gusto el servicio y la limpieza
Business response:
Maria, Gracias por estar con nosotros. Agradezco reconocer nuestro servicio y limpieza.
Liked the 1st floor end of the hallway pet friendly room. Restaurants and shopping close by.
Business response:
Evangeline, thank you for the glowing review of Extended Stay America. It is our pleasure to know you liked our pet-friendly feature as well as our proximity to restaurants and shopping. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Worst service
Business response:
Darron, thank you for your review. We are sorry you did not experience the best of our staff and regret the inconvenience caused. We will bring your concerns to the attention of our team as we continuously strive to improve. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
No maid to change sheets and towels such as all liens. Disappointed
Business response:
Thank you for providing us with details about your stay.We sincerely apologize if our housekeeping services were not shared with you at check-in. While our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. Towels and linens may be exchanged at the front desk anytime and complimentary.We aregrateful for the feedback you provided, and we hope you will choose to stay with us again. Sincerely, Hotel Management
Check in took forever the computer was not working right they tried to charge us for the room even though we already paid for it it was just very slow and aggravating
Business response:
Marcus, thank you for your review. We are sorry for the inconvenience you had at the time of check-in. We are reviewing this with our front desk team to see what went wrong so we can avoid this in the future. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Very nice and clean! Great location!
Business response:
Thank you for the glowing review of Extended Stay America. We are happy to know you liked our well-kept property as well as our prime location. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Holiday weekend We had a nice stay. The room was clean and spacious. I didn’t know there was a separate dog fee even though I marked it. You don’t get charged until you get there. It was an extra $26.
Frequently asked questions about Extended Stay America - Rock Hill
How is Extended Stay America - Rock Hill rated?
Extended Stay America - Rock Hill has a 4.5 star rating with 1,845 reviews.
When is Extended Stay America - Rock Hill open?
Extended Stay America - Rock Hill is open now. It will close tomorrow at 12:00 a.m.