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Extended Stay America - Rockford - I-90
- Hotels
- Rockford, IL
About this business
Location details
653 Clark Dr., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was close to restaurants and meeting place I was attending.
Business response:
Thank you for being our guest at Extended Stay America. We are happy to know our location was perfect for your needs and that you had an excellent stay with us. Your business is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management
Very polite and friendly offering assistance to me more than few times in my one week stay
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Property was not bad. Not impressed with staff however. We stayed there 6 nights and we had to pay for housekeeping???? Really??? Per day we wanted any kind of service! But we were in a safe quiet place to keep my family.
Business response:
Thank you for evaluating your recent stay with us. We are sorry for your disappointment with our housekeeping policy and you did not find our staff at their best. Your feedback is important to us, and we will use it to improve our services going forward. On a positive note, we are glad your overall stay was satisfactory, and you liked our peaceful and safe environment. We appreciate your business and hope you and your family will give us another chance to prove ourselves in the future. Sincerely, Hotel Management
Needs an ice machine at the very least. Would like a continental breakfast.
Business response:
John, thank you for your review of your recent stay. We are sorry for your disappointment with our ice machine. Kindly note, we have ice trays for your convenience. We value your suggestions regarding our breakfast offerings. However, from your ratings, it seems your stay was otherwise satisfactory. We hope you will choose us again for a better experience. Sincerely, Hotel Management
Easy access to interstate. Decent place to the night. Was not fond of the clubs nearby
Business response:
Thank you for your review. We are glad your stay with us was satisfactory, and you liked our convenient location. We appreciate your business and hope to see you again for a much better experience. Sincerely, Hotel Management
Great place to stay .. very clean quiet! Would recommend!
Business response:
Betsy, we appreciate you letting us know your stay at Extended Stay America was exceptional, and you liked our well-kept property. Thank you for recommending us to future guests, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rockford - I-90
How is Extended Stay America - Rockford - I-90 rated?
Extended Stay America - Rockford - I-90 has a 3.8 star rating with 1,643 reviews.
When is Extended Stay America - Rockford - I-90 open?
Extended Stay America - Rockford - I-90 is open now. It will close tomorrow at 12:00 a.m.