This profile has been claimed by the business owner or representative.
Extended Stay America - Rockford - I-90
- Hotels
- Rockford, IL
About this business
Location details
653 Clark Dr., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Can't beat it for the price. A simple, comfortable stay. Quiet and clean. I wasn't there long enough to take advantage of the kitchen portion of my room but I enjoyed the extra space it provided. No breakfast provided other than coffee and instant oatmeal but that was a minor inconvenience for me.
Business response:
Noel, thank you for taking the time to share your feedback. We are pleased to know your stay with us was enjoyable and that you were impressed with the great value we offer. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
nice hotel, close to shopping, restaurants, etc nice hotel, close to shopping, restaurants, etc Friendly staff, large clean rooms. Easy on and off the interstate.
Business response:
Thank you for being our guest at Extended Stay America. We are happy to know our location was ideal for your needs and that you were impressed with our courteous associates. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Nice Hotel Wonderful experience. Love that there is a kitchenette in the room, and an indoor pool. Wish the breakfast consisted on more than coffee, oatmeal, or muffin. Full complimentary breakfast would be nice. Price for the room an cleanliness is awesome! Overall experience is great!
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you enjoyed the comfort of your room and that you also found us to be of a good value in the area. Thanks again for your feedback, and we look forward to serving you again soon! Sincerely, Hotel Management
Very comfortable quiet sparkling clean room!! I would recommend everyone I know to stay at one of your facilities. Service dog friendly is a wonderful plus!!
Business response:
Thank you for being our guest at Extended Stay America. It’s good to know you were comfortable here and were impressed with most aspects of our hotel. We have shared your concern in regard to the bathroom with our team to ensure it never happens again. We appreciate your business and look forward to welcoming you back soon! Sincerely, Hotel Management
No one at front desk Sketchy- actual studio was fine although the sink faucet leaked. Could hear barking dogs down the hall. “Breakfast” was not what we expected. Prewrapped muffins and granola bars.
Business response:
Thank you for you for choosing to stay at our hotel. It’s good to know you had a pleasant visit. However, we are sorry for the issues you had while being here and regret the inconvenience it caused. We have shared your concern with our team to ensure no future guest experiences the same. We would love the opportunity to provide you with the hospitality you should have experienced during this stay. Sincerely, Hotel Management
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
We did a on line reservation for my husband being out of town . Was pleased with this over holiday inn hotel that needed updates as well as over priced for what was gotten . One thing that was nice because he was leaving before breakfast would be put out they gave him a breakfast to go bag that he could fix in the room . This is something all hotels should do for paying customer who have to go to work by 5: 30 am . Thank you for making a wife happy that her husband is taken care of while on the road.
Business response:
Raymond, thank you for your kind comments about Extended Stay America. It’s nice to know your husband has a pleasant stay and that our associates took such great care of him. We appreciate the time you’ve taken to share your feedback and hope to be your hotel of choice every time you visit this area. Sincerely, Hotel Management
AVERAGE REVIEW Our stay was like any other hotel nice room, comfortable bed, average service.
Business response:
Willis, thank you for your recent stay and for your candid feedback. We want all of our guests to enjoy their stay, and we apologize for any inconveniences you experienced. On a future visit, we would be very appreciative if you would alert the front desk of any issues so they can be resolved immediately. Our entire team is dedicated to ensuring a positive experience for our guests while they are away from home. Thank you again for your feedback, and we would love to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest and letting us know your overall visit was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rockford - I-90
How is Extended Stay America - Rockford - I-90 rated?
Extended Stay America - Rockford - I-90 has a 3.8 star rating with 1,643 reviews.
When is Extended Stay America - Rockford - I-90 open?
Extended Stay America - Rockford - I-90 is open now. It will close tomorrow at 12:00 a.m.