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Extended Stay America - Rockford - I-90
- Hotels
- Rockford, IL
About this business
Location details
653 Clark Dr., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your nice rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Pet Fee to high The fee for my small house trained pet was 25 plus tax crazy the floors wasn't carpeted so EVEN if she did have a mess up
Business response:
We appreciate you being our guest and providing your feedback. We apologize for any miscommunications that may have occurred regarding our pet policy. We are very happy for our guests to bring along their 'best friend', and our policy requires a $25 + tax per day, per pet, nonrefundable cleaning fee, not to exceed $150 per pet. Weight and size restrictions also apply. Our policy is available on our website, and should have also been communicated during your reservation confirmation and at check-in. We hope you enjoyed your s... read more
Nice and simple No problems, will stay there again.
Business response:
Thank you for the great review! It is always exciting to know that we met all your expectations and we are glad you enjoyed your stay. It was our pleasure serving you at Extended Stay America and we hope to see you again soon. Sincerely, Hotel Management
2 Extended Stay America Hotels on Circle Drive One I was at did not have an Excercise room. Staff said I could go to the other one 2 blks away-I ran out of time.
Business response:
Thank you for sharing your feedback. We are happy your overall stay was pleasant and that you liked our location. However, we are sorry for issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will give us an opportunity to provide you with a much better experience the next time your travels bring you this way. Sincerely, Hotel Management
Business response:
Deanna, thank you for being our guest. We are pleased you overall enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
It had a weird smell It was ok, I wish it had a pool. It needs to upgraded with new appliances and better bathrooms.
Business response:
Thank you for being our guest at Extended Stay America. Although you overall had a pleasant stay, we are sorry we missed meeting some of your expectations. We appreciate your feedback and have shared it with the appropriate teams. Thanks again, and we look forward to your return visit. Sincerely, Hotel Management
Liked the kitchenette and comfortable room. The receptionist was very friendly and helpful and the room was very clean and comfortable. We appreciated having a room that was quiet and no disturbances so that we could get a good night's sleep. We really appreciated having a refrigerator to store our food items.
Business response:
Thank you for sharing your feedback. We are pleased to know you liked our well-equipped room and that you also appreciated our front desk associates. We appreciate your suggestion and please visit us again soon. Sincerely, Hotel Management
Better than I had hoped for or expected. Will stay there again.
Business response:
Rosie, we appreciate you for taking the time to share your review online. It was a pleasure knowing everything went well during your visit and that we could meet your expectations for a perfect stay. Your business is appreciated, and we hope you will come back to Extended Stay America again soon. Sincerely, Hotel Management\
Frequently asked questions about Extended Stay America - Rockford - I-90
How is Extended Stay America - Rockford - I-90 rated?
Extended Stay America - Rockford - I-90 has a 3.8 star rating with 1,643 reviews.
When is Extended Stay America - Rockford - I-90 open?
Extended Stay America - Rockford - I-90 is open now. It will close tomorrow at 12:00 a.m.