This profile has been claimed by the business owner or representative.
Extended Stay America - Sacramento - Arden Way
- Hotels
- Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2100 Harvard St., Sacramento, CA, 95815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
in the middle of town the kids were saddened that there was no pool here or anywhere in walking distance.
Business response:
Gregory, we appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to hear you enjoyed your overall stay with us. However, we regret not meeting your expectations with the pool. We are sorry for the inconvenience it caused. We value your feedback and hope to see you and your family again soon! Sincerely, Hotel Management
Our stay was good--quiet and it was nice to have a refrigerator and microwave. The parking spaces could be a little bit bigger since there are more trucks and vans using the spaces.
Business response:
Irene, we appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to read you enjoyed your fully equipped kitchen and that you had a comfortable stay. We hope to see you again soon! Sincerely, Hotel Management
Just Ok It’s just my type of hotel. The room was noisy due to traffic. A bottle of shampoo was enough to use on my under arm , it was such a small amount. Though it had a kitchenette there were no glasses or plates. You have to ask for a hair dryer. No pool. And a way to soft bed with equally soft pillows. For a few dollars more I would recommend a hotel that has indoor halls for one and a little better rating over-all. The room was a good size. They allow pets. So, if you have allergies to them that could be an issue. I onl... read more
Business response:
Douglas, thank you for choosing us for an overnight stay. We are sorry for the noise issues you encountered and regret the inconvenience it caused. Kindly note, our brand standards require us to keep the kitchenware available at the front desk rather than leaving them in the suites. We will remind our front desk to communicate this more clearly going forward. On a positive note, we are happy you liked our spacious room, and we appreciate you mentioning our pet-friendly hotel. Thank you again, and we hope to serve you better ... read more
Hotel is a decent area. Need to pay more attention to detail when cleaning rooms. Found an earring from a previous guest. Carpet needs updating/replacing. Room consistently had Kant’s/flies. Had fire alarm go off due to someone smoking in their room and staff allowed them to stay. I have stayed at other extended stays and they where in a lot better shape and more clean and secure than this one. Seems management and staff only car about the profit to be gained and not the satisfaction of their guests. Hotel could be a great h... read more
Business response:
Zach, we appreciate you choosing our hotel. Although you had a pleasant stay, we apologize as we couldn't hit the mark of your expectations for a perfect visit. Your feedback regarding the untidiness is shared with our housekeeping team for review and action. Also, your concern about the incident fire alarm will be investigated to take appropriate actions by us. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
wish there was a ice machine
Business response:
Geri, thank you for the review of Extended Stay America. We are delighted to know you liked our offerings and that we were able to meet your expectations at a great price. However, we are sorry for any inconvenience caused to you. Thank you once more for being our guest, and we look forward to serving you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Arden Way
How is Extended Stay America - Sacramento - Arden Way rated?
Extended Stay America - Sacramento - Arden Way has a 4.2 star rating with 1,496 reviews.
When is Extended Stay America - Sacramento - Arden Way open?
Extended Stay America - Sacramento - Arden Way is open now. It will close tomorrow at 12:00 a.m.