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Extended Stay America - Sacramento - Arden Way
- Hotels
- Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2100 Harvard St., Sacramento, CA, 95815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Kelley, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
My stay was very pleasant ..but I had a problem with you guys. When I got there .they said they had no rooms avable you guys overbooked .so she treyd to reach Expedia. To relocate me but you was unreachable. So I drove around for hour half with my granddaughter in the rain and cold .you guys had 92$ if my money pending so it was to hard for me to find a room..I went bk to extended stay they final had a no show.I will not be using you again.
Business response:
Michelle, we are glad you and your granddaughter had a pleasant stay, but we are so sorry we were unable to accommodate you initially. We are checking this incident with our team members to see what went wrong and ensure this is never repeated. We understand your frustration and can't apologize enough for the difficulties you experienced. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Business response:
Debra, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Good comfortable stay staff was very friendly. I will stay there again if I needed to
Business response:
We are delighted you had an excellent stay at Extended Stay America. It’s great knowing you loved every aspect of our unique hotel, especially the excellent service from our staff. They will be happy to hear their efforts made your stay memorable! We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Jacqueline, thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon Sincerely, Hotel Management
nice stay clean room ,good service. room smelled great, no dirty rooms, i just wish the other guest werent as loud.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and were pleased with the service provided by our staff. We appreciate your feedback and hope to see you again soon. Sincerely, Hotel Management
Has Potential Couldn’t hear the neighboring rooms - sides, above, below - but the street noise never stopped. One pillow on a queen size bed. Had to plug in the TV to even turn it on. An interesting trick because the plug was behind the dresser and the TV was fastened to the top of dresser right in front of the plug. I’ve stayed in better, I’ve stayed in worse. For one night it did the job I needed it to do.
Business response:
Kathleen, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry for the issue you experienced in your room. We have shared your feedback with the concerned team to take corrective action. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Good hotel for the price. Nice clean hotel room with helpful staff. Good that I got room on first floor. Not too noisy.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you enjoyed the comfort of your well-appointed room and that you also found us to be of a good value in the area. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Arden Way
How is Extended Stay America - Sacramento - Arden Way rated?
Extended Stay America - Sacramento - Arden Way has a 4.2 star rating with 1,552 reviews.
When is Extended Stay America - Sacramento - Arden Way open?
Extended Stay America - Sacramento - Arden Way is open now. It will close tomorrow at 12:00 a.m.