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Extended Stay America - Sacramento - Arden Way
- Hotels
- Sacramento, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2100 Harvard St., Sacramento, CA, 95815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was okay not bad. My room smelled bad but probably cause I chose a smoking room. Staff was kind. Area was not nice by the freeway.
Business response:
We appreciate you for sharing your feedback with us. Although you liked certain aspects of your stay, we apologize for the odor issue which compromised your stay and that our location wasn't appealing to you. Your feedback is shared with our housekeeping team to revisit our deep cleaning process and ensure none of our guests are similarly impacted going forward. Please consider giving us another opportunity to provide you with an improved visit. Sincerely, Hotel Management
Business response:
Armando, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Good place to Stacy Had a little trubble at first but Bianca I believe her name is. Made it all up so all over mg stay was great
Business response:
Brandon, we greatly appreciate your review of Extended Stay America. We are happy to know our staff made your stay so enjoyable. We believe we have the best team in town, and they work hard every day to deliver outstanding service. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Ysabel, thanks for choosing Extended Stay America. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Teresa, thank you for letting us know your stay at Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Arvin, we appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back to the more favorable experience. Sincerely, Hotel Management
Business response:
Thank you for your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Meh The room itself was clean but it was obvious that previous occupants ignored the no smoking rules. It was also evident that someone had either attempted to or succeeded in prying the screen off the window and forcing the door open. The area and other occupants seemed pretty down trodden. It being like an apt, people were actually living there. There was also an incident with a former tenant that I witnessed and it was not pleasant. If you are looking for peace and quiet and peace of mind, this might not be the best place... read more
Business response:
Thank you for choosing our hotel and taking the time to provide feedback. We are sorry for the problems that inconvenienced you, and we apologize for not being at our best. We encourage you to try us again in the future as we are confident you will enjoy a much better experience. Sincerely, Hotel Management
having to stay due to waiting on our new home to be ready, was a plus to have a kitchen & be able to cook seeing as we have such a long stay! The only real issue it the neighborhood isnt great! Some people here seem to permenantly live here, or so it seems! I see ppl doing drug deals, working on cars in parking lot at 2am etc...But if staying inside & minding your own, your fine! OH...& the so called breakfeast kinda sucks...ya its a "grab n go" type thing, but everytime we attempt to go, everything is pretty much all gone b... read more
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future. Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Arden Way
How is Extended Stay America - Sacramento - Arden Way rated?
Extended Stay America - Sacramento - Arden Way has a 4.2 star rating with 1,575 reviews.
When is Extended Stay America - Sacramento - Arden Way open?
Extended Stay America - Sacramento - Arden Way is open now. It will close tomorrow at 12:00 a.m.