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Extended Stay America - Sacramento - Elk Grove
- Hotels
- Elk Grove, CA
About this business
Location details
2201 Longport Ct., Elk Grove, CA, 95758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was great, only issue was the tub, it was kind of dirty but it was last minute
Business response:
Dear Jujhar, Thank you for your feedback. We’re glad your stay was overall a positive experience. We do apologize for the condition of the tub and appreciate you bringing it to our attention. Your comments will be shared with our housekeeping team to ensure greater attention to detail. We look forward to welcoming you again to Extended Stay America with an even better experience. Sincerely, Hotel Management
It needs some updates and should have a pool, the cleaning that is every 14 days as what I was told it crazy to me..
Business response:
DearEdwina, We’re glad you chose to stay with us and appreciate you taking the time to share your thoughts. We understand that a more frequent cleaning schedule and additional amenities, such as a pool, would enhance the overall experience. Please note that our housekeeping services are conducted on a biweekly basis to maintain our guests’ privacy and minimize intrusion. That said, we do offer additional housekeeping services for a nominal fee, should you require them. Your input is important and will be shared with the appr... read more
Business response:
Dear Stephen, Thank you for your feedback. We apologize that your experience did not meet your expectations. Your comments have been noted and will be used to help us improve. Sincerely, Hotel Management
Very quiet
Initially walked into a room that smelled terribly. It was clean but there was a heavy disgusting odor in the room. I quickly went downstairs and was upgraded to a larger room that was clean and smelled great. Great service. Bed was comfy and the area was quiet.
Housekeeping could have been better. Front desk clerk very helpful with room selection.
Business response:
Dear Lisa, Thank you for your feedback regarding your recent stay. We are glad to hear that our front desk staff assisted you well with your room selection. We appreciate your comments about housekeeping as we continuously strive to improve our services. Your insights are valuable in helping us enhance our guest experience. We look forward to welcoming you back in the future! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Sacramento - Elk Grove
How is Extended Stay America - Sacramento - Elk Grove rated?
Extended Stay America - Sacramento - Elk Grove has a 3.3 star rating with 2,656 reviews.
When is Extended Stay America - Sacramento - Elk Grove open?
Extended Stay America - Sacramento - Elk Grove is open now. It will close tomorrow at 12:00 a.m.